TiaTIA Reviews Pte. Ltd.
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Related Products
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About
LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices.
Programs available for businesses with 10 to 10,000 locations and agencies of all sizes.
Core Offering:
* Review Management
* Local Listings
* Local Social
* Distributed Reporting
* Performance Analytics
* Competitor Tracking
Distinctive Capabilities:
* Bulk listing management
* Review Sentiment
* Automated Workflows
* Generative AI Responses
* App & Software Reviews
* Language Workflows
* Auto Response
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About
Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Nation brands and franchises that have a strong location presence.
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Audience
E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$12 per month
$12 per location monthly
Enterprise & Agency pricing available
Free Version
Not Supported
Free Trial
Supported
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PricingMonthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLocalClarity
Founded: 2017
United States
www.localclarity.com
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Company InformationTIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Review Management Features
Campaign Management
Not Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Not Supported
Sentiment Analysis
Supported
Social Sharing
Not Supported
White Label
Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Supported
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Integrations
App Store
Supported
Booking.com
Supported
Facebook
Supported
Foursquare
Supported
Google Business Profile
Supported
Google Play
Supported
Lazada
Not Supported
Shopee
Not Supported
TikTok Shop
Not Supported
Tripadvisor
Supported
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Integrations
App Store
Not Supported
Booking.com
Not Supported
Facebook
Not Supported
Foursquare
Not Supported
Google Business Profile
Not Supported
Google Play
Not Supported
Lazada
Supported
Shopee
Supported
TikTok Shop
Supported
Tripadvisor
Not Supported
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