+
+

Related Products

  • Kasm Workspaces
    127 Ratings
    Visit Website
  • CrankWheel
    240 Ratings
    Visit Website
  • Zoho Assist
    2,277 Ratings
    Visit Website
  • Numa
    14 Ratings
    Visit Website
  • Community Phone
    1,597 Ratings
    Visit Website
  • Gaffa
    5 Ratings
    Visit Website
  • 3CX
    1,237 Ratings
    Visit Website
  • DialedIn
    625 Ratings
    Visit Website
  • Zoom Phone
    2,944 Ratings
    Visit Website
  • TollFreeForwarding
    3,231 Ratings
    Visit Website

About

Communicate directly with your web visitors via live-chat, web-calls, and co-browsing no matter where you or they are! LiveCaller is the answer! We’re the solution to all the customer service Issues you might not have realized you had. Customers can exchange messages, files, and rate customer service. Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Combines communications from different messenger platforms into a single dashboard. Simply enter your phone number and preferred call time, customer service will call you. Allows agents and customers to collaboratively 'browse' a website. We know the importance of direct communication with your web visitors. Our software is designed to enable you to make contact with them in a variety of ways, all from inside ONE system. You need to talk to your web visitors, we make it happen.

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Call center agents and sales teams in search of a customer service solution to communicate with their web visitors via live-chat, web-calls, and co-browsing

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$14 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

LiveCaller
Georgia
livecaller.io

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
WhatsApp

WhatsApp

Meta
Viber

Viber

Viber Media
CoSurfing

CoSurfing

CoSurfing.net

Categories

Co-Browsing Supported
Live Chat Supported

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Integrations

Telegram Supported
Viber Supported
Apple Business Chat Not Supported
Bird Not Supported
CDK Global Not Supported
Facebook Supported
Facebook Messenger Not Supported
Google Business Messages Not Supported
Google Maps Not Supported
Insocial Not Supported
Instagram Not Supported
LINE Not Supported
Salesforce Not Supported
Twilio Not Supported
WeChat Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported

Integrations

Telegram Supported
Viber Supported
Apple Business Chat Supported
Bird Supported
CDK Global Supported
Facebook Not Supported
Facebook Messenger Supported
Google Business Messages Supported
Google Maps Supported
Insocial Supported
Instagram Supported
LINE Supported
Salesforce Supported
Twilio Supported
WeChat Supported
WhatsApp Supported
X (Twitter) Supported
Claim LiveCaller and update features and information
Claim LiveCaller and update features and information
Claim Saysimple and update features and information
Claim Saysimple and update features and information