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About

Chatstack is the leader in self-hosted PHP live chat software for your website and has many compelling advantages over competing live chat solutions. Chatstack is a self-hosted chat application, powered by PHP and MySQL and is quick and easy to install on your website, especially for non-technical users. Send messages to your customers and respond quickly to their needs with our user friendly interface, allowing you to build and nurture customer relationships. With no subscription and no ongoing monthly fees, our online chat software is the most cost effective customer service solution for your businesses web site. Our live chat widget or optional popup client window is fully customizable to include your own brand logo, colors and desired welcome message. Advanced customization is also available by editing the template CSS files for a fully custom design. Chatstack is available on major platforms with our Windows, Mac and Linux apps that can be installed on all your team computers.

About

Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales teams and companies in need of a self hosted live chat software solution to optimize customer service and increase conversions

Audience

Chat and Collaboration platform for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$149 one-time payment
Free Version
Free Trial

Pricing

$4/month/user
3 plans - Starter (free up to 4 Users) Team & Professional. Prices range from $4 to $7 per month per User.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 4.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to use when it works. Fixed fee for unlimited websites (I am grandfathered in under an old plan).

Cons

  • Chatstack is a one-person operation that has very long delays in responses with the same person responding to all types of support and sales requests. Chatstack desktop and iPhone versions are CONTINUOUSLY buggy and the owner never resolves the problems 100%. My patience has run out! Do not use Chatstack unless you want a poor-quality product and poor, slow service!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chatstack
Australia
www.chatstack.com

Company Information

Rake
United States
www.rake.ai/

Alternatives

Alternatives

WordRake

WordRake

Wordrake
ProProfs Chat

ProProfs Chat

ProProfs

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Integrations

Facebook
MySQL
NiCE CXone Mpower
Stackreaction
Twilio
WhatsApp
Zapier

Integrations

Facebook
MySQL
NiCE CXone Mpower
Stackreaction
Twilio
WhatsApp
Zapier
Claim Chatstack and update features and information
Claim Chatstack and update features and information
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Claim Rake and update features and information