Live Assist

Live Assist

Creative Insight
Thunai Edge

Thunai Edge

Thunai
Live Assist Thunai Edge

Related Products

  • Fathom
    5.0 out of 5 stars 7,880 Ratings
    Visit Website for Fathom
  • Zoom Phone
    4.6 out of 5 stars 2,944 Ratings
    Visit Website for Zoom Phone
  • CTM
    4.5 out of 5 stars 939 Ratings
    Visit Website for CTM
  • CrankWheel
    4.9 out of 5 stars 240 Ratings
    Visit Website for CrankWheel
  • Curtain MonGuard Screen Watermark
    4.4 out of 5 stars 7 Ratings
    Visit Website for Curtain MonGuard Screen Watermark
  • Screencapt
    4.8 out of 5 stars 140 Ratings
    Visit Website for Screencapt
  • pCloud Business
    4.3 out of 5 stars 189 Ratings
    Visit Website for pCloud Business
  • Intermedia Unite
    4.2 out of 5 stars 1,646 Ratings
    Visit Website for Intermedia Unite
  • TeleRay
    5.0 out of 5 stars 6 Ratings
    Visit Website for TeleRay
  • Numa
    5.0 out of 5 stars 14 Ratings
    Visit Website for Numa
Live Assist:

About

Live Assist is a desktop AI copilot for phone calls and video meetings. It captures audio from the computer, so it works with audio from applications such as Teams, Zoom, Google Meet, WhatsApp and softphones without a plugin, integration or bot joining the call. During conversations, it displays a live transcript on the user's screen, translates speech into on-screen text in more than 20 languages, and lets users ask an AI assistant questions about the conversation. Users can import PDF, Word, text and Markdown documents so responses can draw on their procedures, price lists and product sheets. After a call, users can reopen the conversation, request a summary or generate meeting notes. Designed for individual professionals such as sales representatives, support agents, brokers, consultants, recruiters and freelancers, Live Assist is available for Windows, macOS and Linux and offers a free plan.
Thunai Edge:

About

Thunai Edge is a desktop conversation-intelligence and workflow assistant for contact-center and customer-facing teams. The Windows and Mac app captures phone and meeting audio from the desktop without a bot joining, transcribes conversations, and prepares notes and follow-up actions. Screenkick links conversation context with on-screen activity to document how agents resolve issues. Teams can run supported AI tasks locally, connect cloud models with their own OpenAI, Anthropic, or Gemini API keys, or combine local and cloud processing. Edge Actions can prepare meeting briefs, send minutes, and update CRM workflows through MCP-based actions. Edge Intelligence turns captured work into reusable knowledge and repeatable workflows. The product serves customer support, sales, healthcare, product, and operations teams seeking to reduce manual after-call work and capture operational know-how.
Live Assist:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Thunai Edge:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Live Assist:

Audience

Sales representatives, customer support agents, brokers, consultants, recruiters and freelancers who spend their day on calls and video meetings.
Thunai Edge:

Audience

Mid-sized and enterprise contact centers with 20+ support agents, especially teams using Salesforce, Zendesk, Freshdesk or ServiceNow. Designed for frontline support agents, contact center managers and QA leaders who need bot-free call recording, on-device transcription, screen activity intelligence, real-time agent guidance and automated after-call workflows. Also suitable for healthcare, sales, product and operations teams.
Live Assist:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Thunai Edge:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Live Assist:

API

Offers API Not Supported
Thunai Edge:

API

Offers API Supported
Live Assist:

Screenshots and Videos

Thunai Edge:

Screenshots and Videos

No images available
Live Assist:

Pricing

€12/month
Free: 2 hours of monthly credit. Basic: €12/month for 15 hours; Pro: €29/month for 40 hours; Business: €59/month for 100 hours; Enterprise: €99/month for 200 hours. Prices include VAT. Credits reset on the first of each month and do not roll over; sessions stop when credits run out. Subscriptions renew monthly or annually and may be canceled at any time. New paid subscriptions have a 30-day money-back guarantee.
Free Version Supported
Free Trial Not Supported
Thunai Edge:

Pricing

$10/user/month
Free to install. Premium features are included during a trial. Paid plans start at $10/user/month.
Free Version Not Supported
Free Trial Supported
Live Assist:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Thunai Edge:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Live Assist:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Thunai Edge:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Live Assist:

Company Information

Creative Insight
Founded: 2020
Belgium
liveassist.pro/
Thunai Edge:

Company Information

Thunai
Founded: 2025
United States
www.thunai.ai/edge
Live Assist:

Alternatives

incogno

incogno

Incogno
Thunai Edge:

Alternatives

Fathom

Fathom

Fathom.ai
5.0 out of 5 stars
Live Assist:
Thunai Edge:
Fireflies.ai

Fireflies.ai

Fireflies
4.5 out of 5 stars
Live Assist:
Thunai Edge:
Chorus by ZoomInfo

Chorus by ZoomInfo

ZoomInfo
5.0 out of 5 stars
Live Assist:
Thunai Edge:
Gong

Gong

Gong.io
4.5 out of 5 stars
Live Assist:
talat

talat

Lumikey
Thunai Edge:
Otter.ai

Otter.ai

3.0 out of 5 stars
Live Assist:

Categories

Thunai Edge:

Categories

Live Assist:

Integrations

Anthropic Not Supported
Gemini Not Supported
Model Context Protocol (MCP) Not Supported
OpenAI Not Supported
Thunai Not Supported
Thunai Edge:

Integrations

Anthropic Supported
Gemini Supported
Model Context Protocol (MCP) Supported
OpenAI Supported
Thunai Supported
Live Assist:
Claim Live Assist and update features and information
Claim Live Assist and update features and information
Thunai Edge:
Claim Thunai Edge and update features and information
Claim Thunai Edge and update features and information