Live AssistCreative Insight
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Thunai EdgeThunai
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Related Products
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Live Assist:
About
Live Assist is a desktop AI copilot for phone calls and video meetings. It captures audio from the computer, so it works with audio from applications such as Teams, Zoom, Google Meet, WhatsApp and softphones without a plugin, integration or bot joining the call. During conversations, it displays a live transcript on the user's screen, translates speech into on-screen text in more than 20 languages, and lets users ask an AI assistant questions about the conversation. Users can import PDF, Word, text and Markdown documents so responses can draw on their procedures, price lists and product sheets. After a call, users can reopen the conversation, request a summary or generate meeting notes. Designed for individual professionals such as sales representatives, support agents, brokers, consultants, recruiters and freelancers, Live Assist is available for Windows, macOS and Linux and offers a free plan.
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Thunai Edge:
About
Thunai Edge is a desktop conversation-intelligence and workflow assistant for contact-center and customer-facing teams. The Windows and Mac app captures phone and meeting audio from the desktop without a bot joining, transcribes conversations, and prepares notes and follow-up actions. Screenkick links conversation context with on-screen activity to document how agents resolve issues. Teams can run supported AI tasks locally, connect cloud models with their own OpenAI, Anthropic, or Gemini API keys, or combine local and cloud processing. Edge Actions can prepare meeting briefs, send minutes, and update CRM workflows through MCP-based actions. Edge Intelligence turns captured work into reusable knowledge and repeatable workflows. The product serves customer support, sales, healthcare, product, and operations teams seeking to reduce manual after-call work and capture operational know-how.
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Live Assist:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Thunai Edge:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Live Assist:
Audience
Sales representatives, customer support agents, brokers, consultants, recruiters and freelancers who spend their day on calls and video meetings.
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Thunai Edge:
Audience
Mid-sized and enterprise contact centers with 20+ support agents, especially teams using Salesforce, Zendesk, Freshdesk or ServiceNow. Designed for frontline support agents, contact center managers and QA leaders who need bot-free call recording, on-device transcription, screen activity intelligence, real-time agent guidance and automated after-call workflows. Also suitable for healthcare, sales, product and operations teams.
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Live Assist:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Thunai Edge:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Live Assist:
API
Offers API
Not Supported
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Thunai Edge:
API
Offers API
Supported
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Live Assist:
Screenshots and Videos |
Thunai Edge:
Screenshots and VideosNo images available
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Live Assist:
Pricing
€12/month
Free: 2 hours of monthly credit. Basic: €12/month for 15 hours; Pro: €29/month for 40 hours; Business: €59/month for 100 hours; Enterprise: €99/month for 200 hours. Prices include VAT. Credits reset on the first of each month and do not roll over; sessions stop when credits run out. Subscriptions renew monthly or annually and may be canceled at any time. New paid subscriptions have a 30-day money-back guarantee.
Free Version
Supported
Free Trial
Not Supported
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Thunai Edge:
Pricing
$10/user/month
Free to install. Premium features are included during a trial. Paid plans start at $10/user/month.
Free Version
Not Supported
Free Trial
Supported
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Live Assist:
Reviews/
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Thunai Edge:
Reviews/
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Live Assist:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Thunai Edge:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Live Assist:
Company InformationCreative Insight
Founded: 2020
Belgium
liveassist.pro/
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Thunai Edge:
Company InformationThunai
Founded: 2025
United States
www.thunai.ai/edge
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Live Assist:
Alternatives |
Thunai Edge:
Alternatives |
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Thunai Edge:
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Live Assist:
Categories |
Thunai Edge:
Categories |
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Live Assist:
Integrations
Anthropic
Not Supported
Gemini
Not Supported
Model Context Protocol (MCP)
Not Supported
OpenAI
Not Supported
Thunai
Not Supported
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Thunai Edge:
Integrations
Anthropic
Supported
Gemini
Supported
Model Context Protocol (MCP)
Supported
OpenAI
Supported
Thunai
Supported
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Live Assist:
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Thunai Edge:
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