Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
+
+

Related Products

  • Podium
    2,128 Ratings
  • Birdeye
    5,192 Ratings
    Visit Website
  • Pipedrive
    10,536 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • Pylon
    111 Ratings
    Visit Website
  • GetResponse
    1,798 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website

About

Lime Connect is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions. Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate processes with Workflows, update integrated systems, and deliver seamless support across all channels. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant software

About

SalesInvite is the #1 Sales and Marketing Automation Platform for Entrepreneurs. Including an All-In-Dashboard to manage every essential marketing tool your business needs. Providing the most in-demand features, with a user-friendly platform allowing business owners to scale quicker and smoother. Answer customer inquiries on any device, create your own V.I.P. Text Club, automate your review requests, send weekly, or one-time-only promotions and stand out to your customer. There’s not much in automation we missed. Automatically call a new lead, automate booking reminders, automate monthly billing, automate text messages, and much more. Set yourself up with a new monthly recurring revenue stream by turning your knowledge into a course. With all the leading course features, you can deliver a life-changing experience to an unlimited number of members. Tracking all your analytics from visitors to paying customers, and your marketing statistics all in one place.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Lime Connect is suitable for companies of any size and adapts to your business's needs and goals. Small and medium-sized companies, as well as large corporations like Toyota & Decathlon, already rely on Lime Connect.

Audience

Sales teams and businesses looking for a solution to improve their customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$87.00 per month
Pro: $87.00 per month
Flex: on request
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - customer support - simple and smart - it does what it should - Very reliable to use - good customisation options for the interface
  • Seamless web site integration, ease of use. Nice front end. Dashboard has a good design. Good admin features.
  • Easy! Still in development and added the code to 2 of my pages. Icon is always there and very easy to customize look and feel.
  • Easy to implement, easy to set up, a lot of customizing functions, good usability on the products website.
  • Easy to handle. Tasks can be deligated to the right person. Tutorials are easy to understand and implement.

Cons

  • - so far everything works as it should and i can't name any negative points
  • I cannot think of anything negative, really. The first product we use of that kind.
  • Requires fast Internet, but that should be expected.
  • Nothing really, at the beginning it might take some minutes to understand the setup but thats normal I guess.
  • Pop up chat does not show up always. Logs out to often automatically.

Pros & Cons from Real Users

Pros

  • I have been using 1 week but already our websites seo scores have improved and we've been getting more customer calls already which now we're able to track in there as well!

Cons

  • I do wish there were more direct integrations. But, they connect with Zapier which allows everything I need, but I am cheap and would rather save that extra 25 a month if I could.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Lime Connect (formerly Userlike)
Founded: 2011
Germany
connect.lime-technologies.com/en/

Company Information

SalesInvite
United States
SalesInvite.com

Alternatives

Alternatives

Mirabel's Marketing Manager

Mirabel's Marketing Manager

Mirabel Technologies
HubSpot CRM

HubSpot CRM

HubSpot
FreeChat

FreeChat

Popupsmart
Heyday AI

Heyday AI

Hootsuite
Kartra

Kartra

Genesis Digital

Categories

Categories

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Lead Capture Features

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Integrations

BigCommerce
Borlabs Cookie
Box
Campaign Monitor
Dropbox
Facebook Messenger
Freshdesk
GitHub
Help Scout
Highrise
Instagram
Jira
OMQ Chatbot
Pipedrive
Qualimero
Slack
Threema Work
WordPress
Zendesk
Zendesk Sell

Integrations

BigCommerce
Borlabs Cookie
Box
Campaign Monitor
Dropbox
Facebook Messenger
Freshdesk
GitHub
Help Scout
Highrise
Instagram
Jira
OMQ Chatbot
Pipedrive
Qualimero
Slack
Threema Work
WordPress
Zendesk
Zendesk Sell
Claim Lime Connect and update features and information
Claim Lime Connect and update features and information
Claim SalesInvite and update features and information
Claim SalesInvite and update features and information