+
+

Related Products

  • Mentornity
    99 Ratings
    Visit Website
  • WorkTango
    1,553 Ratings
    Visit Website
  • SurveyLegend
    1,884 Ratings
    Visit Website
  • GWI
    201 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Numa
    14 Ratings
    Visit Website
  • Workable
    1,459 Ratings
    Visit Website
  • SurveyJS
    64 Ratings
    Visit Website
  • CoachIQ
    45 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website

About

User Testing & Interviews made easy. Send surveys or schedule conversations with your target audience and get crucial data to support your decisions today. Instantly find and connect with your target audience using over 100+ criteria and your own screening questions on Lightster. If they're not on Lightster, we'll recruit them for you for free. Use Lightster for: * Customer discovery/interviews * Surveys * User testing Features: * Live conversations - schedule moderated sessions with your target audience right on Lightster * Surveys - send surveys to users on the platform and get instant insight without breaking the bank * Recorded sessions - sessions come with screen-sharing, recording, and transcriptions built-in * Double-screening - ability to view detailed profiles before selecting for participation * Web & mobile - Lightster works on both web or mobile, giving you maximum convenience * All-inclusive pricing starting at $12.50 per session

About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Founders, Product Teams, Consultants and Researchers

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$50/month
Free Version Not Supported
Free Trial Supported

Pricing

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Lightster
Founded: 2022
Canada
www.lightster.co

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Alternatives

Alternatives

BizRatings

BizRatings

BizRatings.com
Extellio

Extellio

Extellio International AB
Simplesat

Simplesat

Pronto Holdings

Categories

User Research Supported

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
User Research Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Integrations

Braze Not Supported
Campaign Monitor Not Supported
Customer.io Not Supported
Drip Not Supported
Gong Not Supported
Google Analytics Not Supported
Google Cloud BigQuery Not Supported
Google Sheets Not Supported
Integry Not Supported
Klaviyo Not Supported
Microsoft Teams Not Supported
Mixpanel Not Supported
Optimizely One Not Supported
RudderStack Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
SendGrid Not Supported
Uxcam Not Supported
Woopra Not Supported
Zoho Campaigns Not Supported
iPresso Not Supported

Integrations

Braze Supported
Campaign Monitor Supported
Customer.io Supported
Drip Supported
Gong Supported
Google Analytics Supported
Google Cloud BigQuery Supported
Google Sheets Supported
Integry Supported
Klaviyo Supported
Microsoft Teams Supported
Mixpanel Supported
Optimizely One Supported
RudderStack Supported
Salesforce Marketing Cloud Account Engagement Supported
SendGrid Supported
Uxcam Supported
Woopra Supported
Zoho Campaigns Supported
iPresso Supported
Claim Lightster and update features and information
Claim Lightster and update features and information
Claim Survicate and update features and information
Claim Survicate and update features and information