LibAnswersSpringshare
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Zono SupportBoxvibe Technologies
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Related Products
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About
Ensure your users get the answers they need, whenever and wherever. Embed LibChat and "Ask Us" widgets into any webpage, manage all social media communication, and take control of your institutional knowledge with a powerful ticketing system and FAQ builder. LibAnswers does it all, with detailed statistics to boot! It's as easy as answering a ticket or a question in LibAnswers - all point-and-click operations. Apply Filters across any social channels to stay on top of all active conversations. Flag posts for followups and deletions. LibAnswers has everything you need for effective monitoring of social channels. Used by thousands of libraries worldwide - either individually or in a consortial resource sharing setting - LibChat is the ideal chat reference tool. Comprehensive chat functionality, many embedding options, and integrated reference and helpdesk workflows make LibChat an easy choice.
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About
Zono Support is a cloud help desk for software teams and digital sellers. It brings email, live chat, Slack, Discord, WhatsApp, Instagram, Messenger and Telegram into a shared inbox, with replies sent back through the channel customers used. Marketplace connectors verify customer and purchase details from Envato, Shopify, WordPress, Gumroad and Lemon Squeezy, helping agents see what a customer bought. Teams can publish a branded help center and customer portal, add a chat widget, organize tickets and automate workflows. An AI agent can answer from approved knowledge-base articles, saved replies and resolved tickets, with settings for drafts, human review, escalation and handoff. Zono Support also provides a REST API, signed webhooks and an MCP server for connecting developer tools and workflows. Its free plan includes email, live chat, a portal and knowledge base; Premium adds additional channels, team seats and the AI agent.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Library Management platform for communities
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Audience
Software teams and digital-product sellers, including SaaS and AI businesses, theme and plugin authors, and sellers on Envato, Shopify, WordPress, Gumroad, and Lemon Squeezy.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$49/month
A free plan is available. Premium is $49 per month or $490 per year for the workspace; annual billing is equivalent to 10 months. Premium includes unlimited seats and 1,000 AI replies per month.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSpringshare
www.springshare.com
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Company InformationBoxvibe Technologies
Founded: 2025
Nigeria
zono.support/
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Alternatives |
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Categories |
Categories |
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Library Management Features
Acquisition Management
Not Supported
Barcode Scanning
Not Supported
Barcoding / RFID
Not Supported
Catalog Management
Not Supported
Church Libraries
Supported
Circulation Management
Not Supported
Fee Collection
Not Supported
Inventory Management
Supported
Law Libraries
Supported
OPAC
Not Supported
Patron Management
Not Supported
Periodicals Management
Not Supported
Private Libraries
Supported
Public Libraries
Supported
Reserve Shelf Management
Not Supported
School Libraries
Supported
Search
Supported
Self Check-in / Check-Out
Not Supported
Serials Management
Not Supported
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Integrations
Discord
Not Supported
Facebook Messenger
Not Supported
GitHub
Not Supported
Gumroad
Not Supported
Instagram
Not Supported
Lemon Squeezy
Not Supported
Linear
Not Supported
Model Context Protocol (MCP)
Not Supported
Shopify
Not Supported
Slack
Not Supported
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Integrations
Discord
Supported
Facebook Messenger
Supported
GitHub
Supported
Gumroad
Supported
Instagram
Supported
Lemon Squeezy
Supported
Linear
Supported
Model Context Protocol (MCP)
Supported
Shopify
Supported
Slack
Supported
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