SanCCSSAN Softwares
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Related Products
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About
LeadNXT is an India-based unified communication and lead management platform that combines CRM, cloud telephony, WhatsApp Business API, and omnichannel marketing in a single system. Operating since 2014 and headquartered in Noida, it serves more than 5,000 businesses across real estate, education, healthcare, finance, insurance, retail, and banking, and handles over 50 million calls per month with a 99.9% uptime SLA.
The platform captures leads from multiple channels, scores and distributes them, and automates follow-ups through a built-in pipeline. Its cloud telephony suite includes IVR, toll-free and virtual numbers, click-to-call, and missed-call services, while the WhatsApp Business API module supports bulk messaging, chatbot automation, and missed-call-to-WhatsApp routing. AI chatbots qualify leads and answer queries around the clock, and the omnichannel marketing tools run SMS, email, voice-broadcast, and WhatsApp campaigns with unified analytics.
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About
Unlock exceptional features with the best call center software. A calling software for a call center can make your business efficient yet advanced. Get multiple dialing modes including progressive, predicative, manual, and preview. Various reports based on performance, attendance, call logs, and Analytical reporting. Allocation of calls based on the availability of agent, category of agent, the skill of the agent, and many other parameters. Integration calling option with the click-to-call button on the website and internal CRM. The dialer for call center software offers an exceptional feature of automated callback if an agent misses the call. SanCCS cloud call center solutions allow you to handle interactions with customers from multiple channels like Facebook, Viber, WhatsApp, and Twitter in a way that allows customers to switch back and forth between multiple channels seamlessly.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
B2C businesses with high lead volume — real estate, education/EdTech, healthcare, BFSI (banking, finance, insurance), retail/eCommerce.
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Audience
Call centers interested in a solution to streamline their operations and maximize productivity
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
₹1499/User
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLeadNXT
Founded: 2014
India
www.leadnxt.com
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Company InformationSAN Softwares
Founded: 1999
India
sansoftwares.com/products/sanccs-call-center-software/
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Categories |
Categories |
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Integrations
WhatsApp
Collexo
Facebook
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapture CX
LeadSquared
Microsoft Dynamics 365
Pipedrive
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Integrations
WhatsApp
Collexo
Facebook
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapture CX
LeadSquared
Microsoft Dynamics 365
Pipedrive
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