LASERWAR CRM

LASERWAR CRM

CYBERTAG
+
+

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About

LASERWAR CRM is a cloud-based business management system for laser tag, paintball, airsoft and other equipment-rental game clubs. It brings customer records, booking requests and a game calendar together, with tools to assign instructors, manage venues and organize events. Staff can track equipment and sale items, assemble and reserve game sets, and record equipment condition. The system can also provide a club mini-site for online inquiries, customer discounts and loyalty programs, plus email and SMS notifications and IP telephony through supported providers. Reports summarize bookings, staff activity, income and expenses, with export and printing options. It is intended for club owners and employees coordinating day-to-day bookings, customer service, equipment and finances.

About

Receive online bookings, manage your customers, create social activities and increase the occupancy of your courts. Real-time analytics help you increase occupancy, reduce cancellations and maximize the efficiency of your club. Players love the ease of booking through the Playtomic app, allowing you to focus on their experience at the club. Being part of the worlds’ largest racket sports community drives the engagement and growth of players and bookings. Over 215 people work for Playtomic focused on delivering a market-leading experience for clubs and players.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Owners, managers and staff of laser tag, paintball, airsoft and other equipment-rental game clubs who handle bookings, customers, instructors, equipment and club operations.

Audience

Racket clubs looking for a Club Management application

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Start: 0 RUB/month (1 user, up to 200 clients, 1 game venue, 30 equipment units). Optima: 599 RUB/month (up to 5 users, 2,000 clients, 5 venues, 50 equipment units). Business: 999 RUB/month, with unlimited listed users, clients, venues and equipment. The pricing page also advertises one month free on Optima and Business. A separate Optima demo is promoted; its duration is inconsistent across official pages (two weeks on the pricing/English pages; one day in an FAQ demo embed).
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • We only wanted a booking service, and this was provided, although there was a lot that was irrelevant to our small club.

Cons

  • Although we are based in the UK, much of the communication was in Spanish, even though we complained. There is no complaints process for when things go wrong. There is a lot of functionality that is far more than a small club such as ourselves would want. The application is not flexible enough to eliminate all of the unwanted functionality.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CYBERTAG
Russia
laserwar.club/

Company Information

Playtomic
Founded: 2017
Spain
playtomic.com/playtomic-manager/

Alternatives

Alternatives

Grex

Grex

Grex Social

Categories

CRM Supported

Categories

Club Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Not Supported
Contract Management Not Supported
Employee Management Supported
Event Management Not Supported
Inventory Management Not Supported
Marketing Management Not Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Integrations

Zadarma Supported

Integrations

Zadarma Not Supported
Claim LASERWAR CRM and update features and information
Claim LASERWAR CRM and update features and information
Claim Playtomic Manager and update features and information
Claim Playtomic Manager and update features and information