tasteckEST FORT Inc.
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Related Products
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About
Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.
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About
Most venues pay for advertising every month without ever knowing which channel actually paid off. They count how many people walked in. They do not count how much those people went on to spend.
tasteck was built by operators, not by a software company. We spent 16 years running venues in this industry ourselves. We are out of it now. In those years we grew from 200 million to 1.2 billion yen a year, and that growth did not come from selling harder. It came from tracking each channel by how much the guests it brought actually spent, and then cutting the channels that did not pay for themselves.
tasteck is that system, turned into a product. Its core is customer and channel analysis: lifetime value by acquisition source, and repeat and churn behaviour. Tag your bookings with the channel that brought the guest, and tasteck will also show the maximum monthly budget that channel currently justifies.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses seeking a solution to improve their customer service
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Audience
Owners and managers of nightlife venues
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKundo
Sweden
kundo.se
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Company InformationEST FORT Inc.
Japan
tasteck.tech/en
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
No info available.
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Integrations
No info available.
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