KnowledgeSyncECI Software Solutions
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Related Products
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About
Become more agile and customer-centric while improving productivity and maximizing revenues. Combine business intelligence, alerts, and workflow to keep you informed on what matters most. More than 10,000 customers worldwide and over one million users, KnowledgeSync, a business activity monitoring solution, increases employee efficiency, boosts corporate profitability, and reduces organizational costs by ensuring that businesses no longer have to say “if only we had known!”
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About
Vozy transforms the way companies interact with customers through voice assistants and conversational artificial intelligence to boost customer-centric enterprises with an automation that really works.
With personalized solutions designed to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America.
That’s why powerhouses like SURA, Bancolombia, Protección, and Emtelco trust Vozy.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes that need a business activity monitoring solution
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Audience
Enterprises in finance, fintech, healthcare and retail industries with large volumes of customer interactions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationECI Software Solutions
Founded: 1999
United States
www.ecisolutions.com/products/knowledgesync/
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Company InformationVozy
Founded: 2016
United States
www.vozy.ai/
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Categories |
Categories |
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Business Activity Monitoring Features
Alerts / Notifications
Business Process Management
Cross Application Analysis
Email Monitoring
Events Monitoring
KPI Monitoring
Pre-Configured Events
Reporting / Analytics
Workflow Management
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Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Speech Recognition Features
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
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Integrations
Check Point IPS
Check Point Infinity
M1
VendorTrl
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