Key Survey

Key Survey

5.0 out of 5 stars
Key Survey allswers

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Key Survey:

About

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.
allswers:

About

Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.
Key Survey:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
allswers:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Key Survey:

Audience

Companies searching for a solution to manage, and analyze feedback
allswers:

Audience

Companies and brands in search of a solution to turn customer opinions into business insights
Key Survey:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
allswers:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Key Survey:

API

Offers API Not Supported
allswers:

API

Offers API Supported
Key Survey:

Screenshots and Videos

allswers:

Screenshots and Videos

Key Survey:

Pricing

No information available.
Free Version Supported
Free Trial Supported
allswers:

Pricing

€85 per user per month
Free Version Not Supported
Free Trial Supported
Key Survey:

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5
allswers:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Key Survey:

Pros & Cons from Real Users

Pros

  • I like that this software offers great features yet the price is very competitive. Everything from deployment, using and understanding the many survey features, to launching and managing surveys, everything is seamless and this is one reason I enjoy using Key Survey. Did I mention it has the best User Interface?
  • There are many things I like about Key Survey. First, this survey tool is cost effective. There are many features at my disposal when it comes to collecting and analyzing feedback data. The tool comes with templates which makes creating surveys easy and fast.

Cons

  • While not many software are flawless, I can confidently say that Key Survey has been very effective and I have had no issues with this software.
  • With Key Survey, it is all smiles as I cannot think of any issues with the tool. Ever since deployment, I haven't had any bad experiences.
Key Survey:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
allswers:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Key Survey:

Company Information

Key Survey
Founded: 2002
United States
www.keysurvey.com
allswers:

Company Information

allswers
Spain
www.allswers.com
Key Survey:

Alternatives

allswers:

Alternatives

SurveySparrow

SurveySparrow

4.3 out of 5 stars
Key Survey:
SurveyLab

SurveyLab

4.8 out of 5 stars
allswers:
Key Survey:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
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Key Survey:
SurveyOL

SurveyOL

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5.0 out of 5 stars
allswers:
Medallia

Medallia

5.0 out of 5 stars
Key Survey:
allswers:
Spark Chart

Spark Chart

4.9 out of 5 stars
Key Survey:

Categories

Market Research Supported
Survey Supported
allswers:

Categories

NPS Supported
Survey Supported
Key Survey:

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Not Supported
Survey Management Supported
allswers:

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Not Supported
Rater Selection Not Supported
Self Service Portal Not Supported
Supports External Reviewers Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported
Key Survey:

Integrations

Axis LMS Not Supported
IBM Cognos Analytics Supported
Mailchimp Not Supported
Make Not Supported
Microsoft Power BI Not Supported
PrestaShop Not Supported
Qlik Cloud Analytics Supported
SAP BusinessObjects Business Intelligence Supported
Salesforce Not Supported
Shopify Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zoho CRM Not Supported
allswers:

Integrations

Axis LMS Supported
IBM Cognos Analytics Not Supported
Mailchimp Supported
Make Supported
Microsoft Power BI Supported
PrestaShop Supported
Qlik Cloud Analytics Not Supported
SAP BusinessObjects Business Intelligence Not Supported
Salesforce Supported
Shopify Supported
WooCommerce Supported
Zapier Supported
Zoho CRM Supported
Key Survey:
Claim Key Survey and update features and information
Claim Key Survey and update features and information
allswers:
Claim allswers and update features and information
Claim allswers and update features and information