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About

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.

About

We strive to help business owners minimize risk by leveraging the most important asset, your customers. But we’re more than just surveys! Tap into customers who are hungry for rewards. Our mobile-based surveys eliminate expensive survey equipment. Get detailed feedback while your customers are still on-location. All data collected through our software is secure and only viewable by you. Helping business across multiple industries make their mark. Our expertly-crafted modules will help you achieve your goals of becoming a better business. Learn what subscription plan works best specifically for your guests. Increase foot traffic to your dine-in theatre. Learn why a few hundred dollars invested in your restrooms will lead to a few thousand dollars at concessions. We turn your objectives into actionable data from your customers. Your customers prove feedback through our platform. Your customers receive a traffic driving reward for providing input.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to manage, and analyze feedback

Audience

Companies searching for a solution to get actionable data to drive smart business

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$69.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like that this software offers great features yet the price is very competitive. Everything from deployment, using and understanding the many survey features, to launching and managing surveys, everything is seamless and this is one reason I enjoy using Key Survey. Did I mention it has the best User Interface?
  • There are many things I like about Key Survey. First, this survey tool is cost effective. There are many features at my disposal when it comes to collecting and analyzing feedback data. The tool comes with templates which makes creating surveys easy and fast.

Cons

  • While not many software are flawless, I can confidently say that Key Survey has been very effective and I have had no issues with this software.
  • With Key Survey, it is all smiles as I cannot think of any issues with the tool. Ever since deployment, I haven't had any bad experiences.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Key Survey
Founded: 2002
United States
www.keysurvey.com

Company Information

SurveyMe
Founded: 2011
United Kingdom
www.survey-me.com/index.html

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
Survey For Business

Survey For Business

Broadnet Technologies

Categories

Categories

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence

Integrations

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence
Claim Key Survey and update features and information
Claim Key Survey and update features and information
Claim SurveyMe and update features and information
Claim SurveyMe and update features and information