Key Survey

Key Survey

5.0 out of 5 stars
Key Survey LoopVOC

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Key Survey:

About

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.
LoopVOC:

About

The voice of your customer comes from more than just surveys. Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies using LoopVOC. All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and specific to B2B SaaS, your team can get started right away. It’s real time voice of the customer. No more guessing about what customers want. With visibility into the greatest risks and opportunities across the customer journey, your team can proactively identify issues impacting growth and build a collaborative customer program that drives impact for your customers and your bottom line.
Key Survey:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
LoopVOC:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Key Survey:

Audience

Companies searching for a solution to manage, and analyze feedback
LoopVOC:

Audience

B2B SaaS businesses
Key Survey:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
LoopVOC:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Key Survey:

API

Offers API Not Supported
LoopVOC:

API

Offers API Not Supported
Key Survey:

Screenshots and Videos

LoopVOC:

Screenshots and Videos

Key Survey:

Pricing

No information available.
Free Version Supported
Free Trial Supported
LoopVOC:

Pricing

$149 per month
Free Version Supported
Free Trial Supported
Key Survey:

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5
LoopVOC:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Key Survey:

Pros & Cons from Real Users

Pros

  • I like that this software offers great features yet the price is very competitive. Everything from deployment, using and understanding the many survey features, to launching and managing surveys, everything is seamless and this is one reason I enjoy using Key Survey. Did I mention it has the best User Interface?
  • There are many things I like about Key Survey. First, this survey tool is cost effective. There are many features at my disposal when it comes to collecting and analyzing feedback data. The tool comes with templates which makes creating surveys easy and fast.

Cons

  • While not many software are flawless, I can confidently say that Key Survey has been very effective and I have had no issues with this software.
  • With Key Survey, it is all smiles as I cannot think of any issues with the tool. Ever since deployment, I haven't had any bad experiences.
Key Survey:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
LoopVOC:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Key Survey:

Company Information

Key Survey
Founded: 2002
United States
www.keysurvey.com
LoopVOC:

Company Information

LoopVOC
Founded: 2017
United States
www.loopvoc.com
Key Survey:

Alternatives

LoopVOC:

Alternatives

Key Survey:
SurveyLab

SurveyLab

4.8 out of 5 stars
LoopVOC:
Netigate

Netigate

4.0 out of 5 stars
Key Survey:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
LoopVOC:
Delighted

Delighted

Qualtrics
Key Survey:
SurveyOL

SurveyOL

SurveyOL.com
5.0 out of 5 stars
LoopVOC:
Key Survey:
LoopVOC:
Key Survey:

Categories

Market Research Supported
Survey Supported
LoopVOC:

Categories

Customer Feedback Supported
Market Research Supported
Text Analytics Supported
Key Survey:

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Not Supported
Survey Management Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
LoopVOC:

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Not Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Not Supported
Survey Management Supported
Key Survey:

Integrations

Axis LMS Not Supported
Expensya Not Supported
IBM Cognos Analytics Supported
Indent Not Supported
Qlik Cloud Analytics Supported
SAP BusinessObjects Business Intelligence Supported
LoopVOC:

Integrations

Axis LMS Supported
Expensya Supported
IBM Cognos Analytics Not Supported
Indent Supported
Qlik Cloud Analytics Not Supported
SAP BusinessObjects Business Intelligence Not Supported
Key Survey:
Claim Key Survey and update features and information
Claim Key Survey and update features and information
LoopVOC:
Claim LoopVOC and update features and information
Claim LoopVOC and update features and information