Related Products
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About
Still sharing passwords or using a Google Group for customer support? Keeping makes it easy to share your mailbox without ever leaving Gmail.
Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app is required. Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes.
Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail.
Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.
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About
Turn your daily email chaos into organized workflows. Manage all your Email, Tasks & Teamwork in one place, right from your Gmail Inbox. Sortd transforms your Gmail Inbox into a dynamic workspace that boosts your productivity and simplifies your life. Built on the most reliable platform in the world... your Inbox. There are loads of useful email apps out there, but you already use Gmail. So we built Sortd to work right there. No more need to switch between apps all day. Sortd Boards are a perfect place for emails that you usually mark as unread. Set up as many boards as you need to organize your work in contexts. Your Inbox was never meant to be a To Do list. This is. Start every day with a clean slate, decide which emails to action, then power through your plan distraction free. Pop tasks and emails back into your Inbox when they need to be actioned or followed-up.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Teams and companies seeking a tool to share an inbox in Gmail
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Audience
Sales teams that use Gmail wanting to improve their email security
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per user/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$6 per month per user
Personal: Free for life
Team: $8 per user per month Sales: $16 per user per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationKeeping.com
Founded: 2019
Brooklyn, NY
www.keeping.com
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Company InformationSortd
Founded: 2017
United States
www.sortd.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
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CRM Features
Calendar/Reminder System
Not Supported
Call Logging
Not Supported
Document Storage
Not Supported
Email Marketing
Not Supported
Internal Chat Integration
Not Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Not Supported
Mobile Access
Not Supported
Quotes / Proposals
Not Supported
Segmentation
Supported
Social Media Integration
Not Supported
Task Management
Supported
Territory Management
Not Supported
Email Management Features
Data Recovery
Not Supported
Email Archiving
Not Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Not Supported
Email Recall
Not Supported
Queue Manager
Not Supported
Response Management
Supported
Routing
Not Supported
Shared Inboxes
Not Supported
Signature Management
Not Supported
Spam Blocker
Not Supported
Whitelisting / Blacklisting
Not Supported
Sales Force Automation Features
Call Management
Not Supported
Campaign Management
Not Supported
Channel Management
Not Supported
Commission Management
Not Supported
Contact Management
Supported
Contract Management
Not Supported
Customer Database
Supported
Email Marketing
Not Supported
Field Sales Management
Not Supported
Lead Management
Supported
Opportunity Management
Supported
Performance Metrics
Not Supported
Proposal Generation
Not Supported
Referral Tracking
Not Supported
Sales Forecasting
Supported
Territory Management
Not Supported
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Integrations
Gmail
Not Supported
Google Workspace
Not Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Shopify
Supported
Zapier
Supported
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Integrations
Gmail
Supported
Google Workspace
Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Shopify
Not Supported
Zapier
Not Supported
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