Right InboxRamp Ventures
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Related Products
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About
Still sharing passwords or using a Google Group for customer support? Keeping makes it easy to share your mailbox without ever leaving Gmail.
Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app is required. Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes.
Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail.
Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.
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About
Have clients in different timezones? Feel inspired at night but only want your email to land the next morning? Our schedule emails to send later feature solves this issue. With Right Inbox, you can write emails at a time that works for you, then have them sent at a time that works for your recipients. You can schedule emails using your recipient’s time zone to ensure they arrive at just the right time. Write follow-ups beforehand and schedule to send them if recipients don’t reply to your first email. When they do, follow-ups are automatically cancelled. Right Inbox’s email sequences feature ensures you never miss a follow-up again. Automate your outreach with email sequences in Gmail. We often have to wear different hats when dealing with email. There is no email signature that fits all. With Signatures, you can create multiple signatures in Gmail and apply the perfect one for every situation with one click. Switch between signatures without leaving your editor in Gmail.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Teams and companies seeking a tool to share an inbox in Gmail
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Audience
Businesses searching for a solution to see who opens and clicks their emails in Gmail
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per user/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$5.95/month/user
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationKeeping.com
Founded: 2019
Brooklyn, NY
www.keeping.com
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Company InformationRamp Ventures
Belgium
www.rightinbox.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
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Email Management Features
Data Recovery
Not Supported
Email Archiving
Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Supported
Email Recall
Not Supported
Queue Manager
Not Supported
Response Management
Not Supported
Routing
Not Supported
Shared Inboxes
Not Supported
Signature Management
Not Supported
Spam Blocker
Not Supported
Whitelisting / Blacklisting
Not Supported
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Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Kiwi for Gmail
Not Supported
Shopify
Supported
Zapier
Supported
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Integrations
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Kiwi for Gmail
Supported
Shopify
Not Supported
Zapier
Not Supported
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