eGain MaileGain
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Related Products
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About
Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own mailbox. All support emails get organized in a new section of your mailbox and are separated from your regular emails. Create accountability and share the workload by assigning requests to individual team members. Know where every support email stands by marking them as open, closed or pending. No more requests slipping through the cracks. See your Shopify customer inside Keeping without ever leaving Gmail. Advanced reporting gives you the data you need to know how your team responds to customers. Track the first response time, volume of requests, and how each of your team members responds.
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About
eGain Mail, the leading web-based email management software for customer service, helps companies manage large volumes of customer emails and webforms responsively and effectively. When you respond to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a powerful Email Management platform
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Audience
Companies of all sizes and enterprises in need of a solution to manage their mails
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$8 per user per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKeeping
Founded: 2019
Brookyn, NY
www.keeping.com
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Company InformationeGain
Founded: 1997
United States
www.egain.com/products/email-management-software/
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Categories |
Categories |
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Email Management Features
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
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