Mailsuite

Mailsuite

The Mail Track Company
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About

Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own mailbox. All support emails get organized in a new section of your mailbox and are separated from your regular emails. Create accountability and share the workload by assigning requests to individual team members. Know where every support email stands by marking them as open, closed or pending. No more requests slipping through the cracks. See your Shopify customer inside Keeping without ever leaving Gmail. Advanced reporting gives you the data you need to know how your team responds to customers. Track the first response time, volume of requests, and how each of your team members responds.

About

Know when your emails are opened. Free email tracking for Gmail. See in your mailbox if your emails have been opened. Our software is privacy compliant and we never share data with 3rd parties. Receive real-time notification pop-ups when your emails are opened. Our software is privacy compliant and we never share data with 3rd parties. Receive real-time notification pop-ups when your emails are opened. Mailsuite (formerly Mailtrack) is an email tracking tool. It tells you if your emails have been opened or not, and how many times, through its pixel-based tracking system. Our mission is to improve email communication by integrating seamless read notifications to it by default. Just like any mobile messaging app. It also lets you know when the emails you receive are being tracked, with Mailsuite's Incoming tracked email indicator. We add very little to your Gmail account, just a couple of buttons, check marks and dots.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a powerful Email Management platform

Audience

Organizations that send emails using Gmail

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$8 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$4.95/year/user
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.3 / 5
features 3.7 / 5
design 4.7 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Easy to use, simple UI. Works quickly nothing too technical great for everyone. If you are not tech savvy its ideal. Simplicity for sure regarding the whole setup.
  • MailTrack seamlessly integrates with popular email platforms such as Gmail, making it compatible across various devices & ensuring a consistent tracking experience.
  • The real time insights which offers insights into when recipients open the emails, which enhances communication awareness. Tailoring the tracking preferences allowing us to choose the level of tracking we want to monitor.

Cons

  • I am not sure about how real Mailsuite's tracking reports are????? When i send a campaign i get many email & link clicks very soon after the campaign is sent......How is this possible? I sent the same campaign using another email sending program and used BRANDLY email tracking service for link clicks. The results were completely different. Mailsuite's link clicks came in at around 30 & Brandly's link click came in at around 4. How can there be such a huge difference in link clicks, i used the exact same link in both campaigns???
  • MailTrack's integration is primarily with Gmail & users relying on other email platforms might find the tracking functionality limited or need to explore alternative solutions.
  • Some advanced features are missing in the free version which makes it difficult to try fully & look for the implementation for a long journey.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Keeping
Founded: 2019
Brookyn, NY
www.keeping.com

Company Information

The Mail Track Company
Founded: 2013
Spain
mailsuite.com

Alternatives

Alternatives

Boomerang

Boomerang

Baydin
Yahoo! Mail

Yahoo! Mail

Yahoo!
Mutant Mail

Mutant Mail

Fresent

Categories

Email Management Supported

Categories

Email Tracking Supported

Email Tracking Features

A/B Testing Not Supported
Audience Segmentation Not Supported
Campaign Management Not Supported
Event-Based Notifications Supported
Location Tracking Not Supported
Team Management Not Supported

Integrations

Gmail Supported
Axis LMS Not Supported
Google Workspace Supported
Shift Not Supported
Shopify Supported
Zapier Supported

Integrations

Gmail Supported
Axis LMS Supported
Google Workspace Not Supported
Shift Supported
Shopify Not Supported
Zapier Not Supported
Claim Keeping and update features and information
Claim Keeping and update features and information
Claim Mailsuite and update features and information
Claim Mailsuite and update features and information