Kayana Self-Service KioskKayana
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Related Products
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About
Self-Service Kiosk is a customer-facing ordering system for restaurants and other food-service venues. Guests browse menus, customise items with modifiers, add suggested items and pay at a kiosk, while orders are sent into Kayana’s point-of-sale and kitchen display workflows. Operators can manage menus centrally across locations and configure a branded ordering experience. The kiosk is offered in floor-standing, wall-mounted and countertop formats for different service areas. Kayana describes the system as suitable for quick-service restaurants, cafés, food courts, stadiums and multi-site hospitality businesses. Related Kayana tools provide sales reporting and management functions. The software is designed to support self-service ordering alongside staff-operated service, helping venues manage customer orders through their existing Kayana operations.
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About
The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business. Measure positive, neutral and negative attributes that affect your business. Collect actionable feedback from customers about their experience. So simple to setup you will be up and running in just 30 minutes. We set it all up for you! Allow customers to opt-in for special offers and marketing campaigns. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Reviews are kept offline and private until you want to make them public. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Recognize top performers and identify potential service issues sooner. Use your branding and terms throughout the entire experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Quick-service restaurants, cafés, food courts, stadiums and multi-site hospitality operators
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Audience
Companies of all sizes and enterprises in need of a solution to improve their operations
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingHardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationKayana
Founded: 2021
United Kingdom
kayanaforbusiness.com/uk/products/self-service-kiosks/
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Company InformationServiceGuru
United States
www.serviceguru.com
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Categories |
Categories |
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Kiosk Features
Activity Reservations
Not Supported
Digital Signature
Not Supported
License Management
Not Supported
Onsite Printing
Not Supported
Remote Access
Not Supported
Secure Browsing
Not Supported
Ticket / Order Fulfillment
Not Supported
Touch Screen
Supported
Usage Reporting
Supported
Virtual Keyboard
Supported
Wireless Internet Access
Not Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
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Integrations
Epos Now
Not Supported
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