Kaizen

Kaizen

Factech Automation Solutions
+
+

Related Products

  • Maintenance Care
    296 Ratings
    Visit Website
  • MaintainX
    2,619 Ratings
    Visit Website
  • OfficeSpace Software
    186 Ratings
    Visit Website
  • The Asset Guardian EAM (TAG)
    22 Ratings
    Visit Website
  • eMaint CMMS
    920 Ratings
    Visit Website
  • TRACTIAN
    138 Ratings
    Visit Website
  • Maintainly
    73 Ratings
    Visit Website
  • 6Storage
    130 Ratings
    Visit Website
  • GoCodes
    275 Ratings
    Visit Website
  • Edgefinity IoT
    6 Ratings
    Visit Website

About

CAFM or computer-aided facilities management uses Information Technology to efficiently manage physical facilities in a variety of ways. In order to maximize the efficiency of your firm, CAFM technology essentially combines concepts from business administration, behavioral science, architecture, and engineering. Computer-aided facility management can be thought of as a thorough commercial facility or building maintenance solution with numerous features and functions. CAFM software features : CAFM software can be used to track the whereabouts of physical assets within a facility down to the level of a specific chair or desk. Additionally, it may store precise and current asset registers that provide crucial information on where assets were purchased, what maintenance they need, and other crucial specifics. Contact us for a free demo of how our expertise can help you achieve your business goals to the best.

About

It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Facility Management Companies, Commercial Real Estate, Hospitality, Hospitals, Manufacturing, Corporates, IT Companies

Audience

Contract management solution for companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy-to-use user display and you can understand easy all the metrics and data with your get-on the software.

Cons

  • As I used this app I did not get any errors so far.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Factech Automation Solutions
Founded: 2014
India
factech.co.in

Company Information

TOPdesk
Founded: 1993
Netherlands
www.topdesk.com

Alternatives

TabsCAFM

TabsCAFM

Tabs FM

Alternatives

EcholoN

EcholoN

mIT solutions GmbH
Ostara Systems

Ostara Systems

Ostara Systems Ltd
Reflexion CAFM

Reflexion CAFM

Lattice Software Solutions LLC
Mint Service Desk

Mint Service Desk

OPGK Software
Trackplan

Trackplan

Trackplan Software
Freshservice

Freshservice

Freshworks
CAFM Explorer

CAFM Explorer

Idox Group

Categories

CMMS Supported

Categories

Asset Tracking Supported
Change Management Supported
Customer Service Supported
Help Desk Supported
IT Service Supported
ITSM Supported
Service Desk Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Not Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Supported
Work Order Management Supported

CMMS Features

Asset Tracking Supported
Calibration Management Not Supported
Inventory Control Supported
Key & Lock Management Not Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Not Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Not Supported
Room Scheduling Supported
Schools Supported
Space Planning Supported
Vendor Management Supported
Visitor Management Supported
Work Order Management Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Not Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Not Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Supported
Service History Supported

Change Management Features

Approval Workflow Supported
Audit Trail Supported
Automated Notifications Not Supported
Change Calendar Supported
Change Planning Supported
Compliance Management Supported
Prioritization Supported
Release Management Supported
Task Management Supported
Tracking & Reporting Not Supported
Training Management Supported

Contract Management Features

Buy Side (Suppliers) Supported
Completion Tracking Supported
Compliance Tracking Not Supported
Contract Lifecycle Management Supported
Electronic Signature Not Supported
Full Text Search Supported
Government Contracts Not Supported
Pre-built Templates Not Supported
Sell Side (Customers) Not Supported
Specialty Contracts Not Supported
Version Control Supported
Workflow Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Not Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Not Supported
Supplier Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

ITSM Features

Asset Tracking Not Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Supported
Ticket Management Supported

Service Desk Features

Change Management Supported
CMDB Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Supported
Procurement Management Not Supported
Remote Control Supported
Self Service Portal Supported
SLA Management Supported

Integrations

DST Connect Not Supported
Flexwhere Not Supported
Inserve Not Supported
Insocial Not Supported
Jira Not Supported
Jira Work Management Not Supported
Martello Vantage DX Not Supported
Microsoft Outlook Not Supported
SIGNL4 Not Supported
SignRequest Not Supported
TeamViewer Not Supported
Testersuite Not Supported
Trello Not Supported
Voyced Not Supported
Workspace 365 Not Supported
ZigiOps Not Supported
baramundi Management Suite Not Supported
eG Enterprise Not Supported
ilert Not Supported
nps.today Not Supported

Integrations

DST Connect Supported
Flexwhere Supported
Inserve Supported
Insocial Supported
Jira Supported
Jira Work Management Supported
Martello Vantage DX Supported
Microsoft Outlook Supported
SIGNL4 Supported
SignRequest Supported
TeamViewer Supported
Testersuite Supported
Trello Supported
Voyced Supported
Workspace 365 Supported
ZigiOps Supported
baramundi Management Suite Supported
eG Enterprise Supported
ilert Supported
nps.today Supported
Claim Kaizen and update features and information
Claim Kaizen and update features and information
Claim TOPdesk and update features and information
Claim TOPdesk and update features and information