KaizenFactech Automation Solutions
|
||||||
Related Products
|
||||||
About
CAFM or computer-aided facilities management uses Information Technology to efficiently manage physical facilities in a variety of ways. In order to maximize the efficiency of your firm, CAFM technology essentially combines concepts from business administration, behavioral science, architecture, and engineering. Computer-aided facility management can be thought of as a thorough commercial facility or building maintenance solution with numerous features and functions. CAFM software features : CAFM software can be used to track the whereabouts of physical assets within a facility down to the level of a specific chair or desk. Additionally, it may store precise and current asset registers that provide crucial information on where assets were purchased, what maintenance they need, and other crucial specifics. Contact us for a free demo of how our expertise can help you achieve your business goals to the best.
|
About
It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Facility Management Companies, Commercial Real Estate, Hospitality, Hospitals, Manufacturing, Corporates, IT Companies
|
Audience
Contract management solution for companies
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$10 per user per month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationFactech Automation Solutions
Founded: 2014
India
factech.co.in
|
Company InformationTOPdesk
Founded: 1993
Netherlands
www.topdesk.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Facility Management Features
Asset Management
Supported
Commercial Properties
Supported
Equipment Management
Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Supported
Maintenance Tracking
Supported
Preventive Maintenance
Supported
Residential Properties
Supported
Room Scheduling
Not Supported
Schools
Not Supported
Space Planning
Not Supported
Vendor Management
Supported
Visitor Management
Supported
Work Order Management
Supported
CMMS Features
Asset Tracking
Supported
Calibration Management
Not Supported
Inventory Control
Supported
Key & Lock Management
Not Supported
Mobile Access
Supported
Preventive Maintenance
Supported
Purchasing
Not Supported
Scheduling
Not Supported
Service History Tracking
Supported
Technician Management
Not Supported
Work Order Management
Not Supported
|
Facility Management Features
Asset Management
Supported
Commercial Properties
Supported
Equipment Management
Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Supported
Maintenance Tracking
Supported
Preventive Maintenance
Supported
Residential Properties
Not Supported
Room Scheduling
Supported
Schools
Supported
Space Planning
Supported
Vendor Management
Supported
Visitor Management
Supported
Work Order Management
Supported
Asset Tracking Features
Activity Tracking
Supported
Audit Trails
Supported
Barcoding / RFID
Not Supported
Checkout / Check-In
Supported
Depreciation Tracking
Not Supported
Disposal Tracking
Not Supported
Inventory Management
Supported
Location Tracking
Supported
QR Codes
Supported
Reservations
Supported
Service History
Supported
Change Management Features
Approval Workflow
Supported
Audit Trail
Supported
Automated Notifications
Not Supported
Change Calendar
Supported
Change Planning
Supported
Compliance Management
Supported
Prioritization
Supported
Release Management
Supported
Task Management
Supported
Tracking & Reporting
Not Supported
Training Management
Supported
Contract Management Features
Buy Side (Suppliers)
Supported
Completion Tracking
Supported
Compliance Tracking
Not Supported
Contract Lifecycle Management
Supported
Electronic Signature
Not Supported
Full Text Search
Supported
Government Contracts
Not Supported
Pre-built Templates
Not Supported
Sell Side (Customers)
Not Supported
Specialty Contracts
Not Supported
Version Control
Supported
Workflow Management
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
IT Asset Management Features
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Not Supported
Configuration Management
Supported
Contract/License Management
Supported
Cost Tracking
Supported
Depreciation Management
Not Supported
Inventory Management
Supported
IT Service Management
Supported
Maintenance Management
Supported
Procurement Management
Supported
Requisition Management
Not Supported
Supplier Management
Supported
IT Service Features
Contract Management
Supported
Incident Management
Supported
IT Asset Management
Supported
Knowledge Management
Supported
Release Management
Supported
Self Service Portal
Supported
Service Catalog
Supported
Service Reporting
Supported
Ticket Management
Supported
ITSM Features
Asset Tracking
Not Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Not Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Not Supported
Release & Deployment Management
Not Supported
Self Service Portal
Supported
Incident Management Features
Audit Trail
Supported
Corrective Actions (CAPA)
Not Supported
Disaster Recovery
Not Supported
Incident Reporting
Supported
IT Incident Management
Not Supported
OSHA Compliance
Not Supported
Root-Cause Diagnosis
Not Supported
Safety Management
Not Supported
Task Management
Supported
Ticket Management
Supported
Service Desk Features
Change Management
Supported
CMDB
Supported
Incident Management
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Mobile Access
Supported
Procurement Management
Not Supported
Remote Control
Supported
Self Service Portal
Supported
SLA Management
Supported
|
|||||
Integrations
DST Connect
Not Supported
Flexwhere
Not Supported
Inserve
Not Supported
Insocial
Not Supported
Jira
Not Supported
Jira Work Management
Not Supported
Martello Vantage DX
Not Supported
Microsoft Outlook
Not Supported
SIGNL4
Not Supported
SignRequest
Not Supported
|
Integrations
DST Connect
Supported
Flexwhere
Supported
Inserve
Supported
Insocial
Supported
Jira
Supported
Jira Work Management
Supported
Martello Vantage DX
Supported
Microsoft Outlook
Supported
SIGNL4
Supported
SignRequest
Supported
|
|||||
|
|
|