Audience

Facility managers and companies interested in a solution to gain control of their maintenance processes

About CAFM Explorer

With the tools to proactively monitor and manage all tasks related to maintenance, compliance and safety across an estate. Idox’s CAFM Explorer software enables complete visibility of all assets, costs and risks to enable facilities managers to pre-empt issues on site, streamline and automate task assignments, simplify reporting and deliver enhanced insight to help customers unlock significant productivity gains. CAFM Explorer provides a total solution to all your facilities management requirements with a comprehensive range of modules all in one package, with no hidden extra costs or need to purchase additional functionality. The intelligent integration of modules supports automation of manual tasks, drives efficiency and enables real-time reporting. Working with us to implement CAFM Explorer has allowed Brent Council to improve response times, increase their efficiency in managing and tracking jobs and produce statistical reports to benchmark performance.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Idox Group
Founded: 1984
United Kingdom
www.idoxgroup.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Training
Live Online
Support
Online

CAFM Explorer Frequently Asked Questions

Q: What kinds of users and organization types does CAFM Explorer work with?
Q: What languages does CAFM Explorer support in their product?
Q: What kind of support options does CAFM Explorer offer?
Q: What type of training does CAFM Explorer provide?
Q: Does CAFM Explorer offer a free trial?

CAFM Explorer Product Features

Building Maintenance

Asset Tracking Supported
Commercial Properties Supported
Customer Database Supported
Inventory Management Supported
Job Costing Supported
Job Management Supported
Maintenance Scheduling Supported
Scheduling Supported
Work Order Management Supported
Dispatch Management Not Supported
Residential Properties Not Supported
Routing Not Supported

Facility Management

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Room Scheduling Supported
Schools Supported
Space Planning Supported
Work Order Management Supported
Facility Scheduling Not Supported
Residential Properties Not Supported
Vendor Management Not Supported
Visitor Management Not Supported

Help Desk

Alerts / Escalation Supported
Automated Routing Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
IT Asset Management Supported
Incident Management Supported
Interaction Tracking Supported
Knowledge Base Supported
Known Issue Management Supported
Multi-Channel Communication Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported
Community Forums Not Supported
Live Chat Not Supported
Multiple Brands / Products Not Supported