KONDESK

KONDESK

KONZE Enterprise Pty Ltd
UniAgent

UniAgent

Consilium Software
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About

KONDESK CRM is developed for immigration agents and education consultants specifically. It’s industry-specific workflow allows agents to assure no step of your process is ever missed out. Document management is also easier as it records all the documents of each lead uniformly making it easier to access. Your consultant won’t have to switch between multiple tools for their day to day tasks as it integrates with the leading communication channels like Gmail, Yahoo, with payment gateways like Cashfree and Stripe, with lead sources like Facebook Lead form and Sulekha and a lot more. Overall, it provides 15+ integrations to aid your tasks. You can assure great service to your customers with the follow-up reminders. Every-time a follow-up is due, your consultant gets notified, hence no more lost leads. To make sure your process has no loops, smartly use the Lead Management and Reports feature. Embrace the power of KONDESK CRM and unlock new levels of success.

About

Enterprises are proactively working towards enhancing their Customer Experience strategy to track, oversee, and organize every interaction between a customer and the organization throughout the customer lifecycle. The end goal is to optimize interactions from the customer's perspective and, as a result, foster customer loyalty. As customer care evolves to multiple channels like web chat, SMS, and social media —there’s a need to offer a seamless and consistent experience to customers across all the channels. Consilium customer experience management (CEM) solution - UniAgent™ offers you the right environment to efficiently manage each interaction and seamlessly deliver an Omni-channel experience to your customers. UniAgent™ lets you select the right channel at the right time, applying all relevant information and context to deliver a unique and personalized experience across the customer’s entire journey.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Education Consultants, Immigration Agents, Study Abroad Consultancy, Visa Services

Audience

Enterprises in search of a CRM-CTI solution to optimize their customer experience and customer engagement across all touchpoints

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

₹1,199.00 / User/Month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

KONZE Enterprise Pty Ltd
Founded: 2018
Australia
konze.com/products/kondesk

Company Information

Consilium Software
Founded: 2007
Singapore
consiliuminc.com/product/UniAgent-crm-cti-connector

Alternatives

ImmiPro

ImmiPro

The DigiSparrow

Alternatives

KONDESK

KONDESK

KONZE Enterprise Pty Ltd
INSZoom

INSZoom

Mitratech
Cloudphoney

Cloudphoney

ITECHDOMAIN.COM

Categories

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

CA Service Desk Manager
Cashfree Payments
Dropbox
Facebook Ads
Gallabox
Google Drive
Lucep
Microsoft Teams
MyOperator
Oracle Siebel CRM
Razorpay
SAP Cloud Platform
ServiceNow
Stripe
Sugar Connect
Webex Contact Center
X (Twitter)
Yahoo! Mail

Integrations

CA Service Desk Manager
Cashfree Payments
Dropbox
Facebook Ads
Gallabox
Google Drive
Lucep
Microsoft Teams
MyOperator
Oracle Siebel CRM
Razorpay
SAP Cloud Platform
ServiceNow
Stripe
Sugar Connect
Webex Contact Center
X (Twitter)
Yahoo! Mail
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