KMmasterPumacy Technologies
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About
In your job, you gather new information and knowledge. You use existing know-how to perform your everyday tasks and follow your routines. However, how effectively do you work with the knowledge you and your colleagues acquired? Is there any chance to make knowledge accessible to anybody in your company or team faster and easier than ever before and to save time and money? Knowledge is the most valuable resource of a team or a company. It is thus all the more important to use this resource effectively. What companies need to be done is to derive the maximum benefits from the knowledge. With KMmaster, our easy and efficient knowledge database, you can make better and more productive use of your knowledge. KMmaster (Knowledge Management Master) is an in-house development by Pumacy. The innovative technology supports systematic development, documentation, distribution, storage, use, and evaluation of company knowledge and information.
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About
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge.
We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements.
Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product.
Is your team utilising Knowledge Centred Service (KCS)?
With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be.
Based on user feedback and data analysis, it's the backbone of continuous user education.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams and companies requiring a database solution to document and manage any kind of business knowledge
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Audience
Software, B2B, SaaS. Support teams small to enterprise. Product teams. Content Creators.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$99.00
We offer tiered pricing based on your needs.
Startups to Enterprise. Need higher volume, SLA's or custom terms?
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPumacy Technologies
Founded: 2000
Germany
www.pumacy.de/en/kmmaster/
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Company Informationelevio
Founded: 2015
Australia
elev.io
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Content Management Features
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Review Management Features
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
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Integrations
BrainCert
Chatlio for Slack
Dixa
Freshchat
Freshdesk
Groove
HelpDocs
Klaus
LiveChat
Maven AGI
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Integrations
BrainCert
Chatlio for Slack
Dixa
Freshchat
Freshdesk
Groove
HelpDocs
Klaus
LiveChat
Maven AGI
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