KBPublisher

KBPublisher

Double Jade
KBPublisher Oracle Knowledge Management

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KBPublisher:

About

KBPublisher is a fully-featured knowledge management software solution that improves workforce efficiency, resolves issues quickly, reduces call volume, and promotes better customer support. This web-based platform helps users share, publish, and manage articles, white papers, business processes, user manuals, FAQs, APIs, online help, and other types of information. Key features include mobile device access, powerful search, content editing, file attachments, article drafts, workflow approvals, and more.
Oracle Knowledge Management:

About

Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty. Increase the speed at which you develop information to support your customers and call center agents. Create knowledge articles and other materials with an easy-to-use authority tool and rich media support to quickly deliver the most appropriate answers where needed. Gain efficiencies and scale with easy-to-build, point-and-click custom templates that you can use to create announcements, news, FAQs, guides, and more. Use a broad set of content contributors to build the best possible knowledge repository. Let your subject matter experts view, comment on, and approve updates using a workflow engine that efficiently manages the content creation process.
KBPublisher:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Oracle Knowledge Management:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
KBPublisher:

Audience

Organizations wanting to improve staff productivity, promote faster training time, enhance business efficiency, and reduce call volume can take advantage of KBPublisher.
Oracle Knowledge Management:

Audience

Companies searching for a Knowledge Management platform
KBPublisher:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Oracle Knowledge Management:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
KBPublisher:

API

Offers API Not Supported
Oracle Knowledge Management:

API

Offers API Not Supported
KBPublisher:

Screenshots and Videos

Oracle Knowledge Management:

Screenshots and Videos

KBPublisher:

Pricing

$19.00/month
Pricing depends on the number of staff user licenses you need.
Individual License - $198.00
5 License Pack - $498.00
10 License Pack - $798.00
20 License Pack - $1298.00
30 License Pack - $1798.00
Unlimited Site License - $2998
Free Version Not Supported
Free Trial Supported
Oracle Knowledge Management:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
KBPublisher:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Oracle Knowledge Management:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
KBPublisher:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Oracle Knowledge Management:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
KBPublisher:

Company Information

Double Jade
Founded: 2008
United States
www.kbpublisher.com
Oracle Knowledge Management:

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/knowledge-management/
KBPublisher:

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Oracle Knowledge Management:

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KBPublisher:
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Oracle Knowledge Management:
KBPublisher:

Categories

Corporate Wiki Supported
Oracle Knowledge Management:

Categories

KBPublisher:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
KBPublisher:

Integrations

Facebook Supported
Oracle Cloud CX Not Supported
Oracle Intelligent Advisor Not Supported
Oracle Service Not Supported
Oracle Knowledge Management:

Integrations

Facebook Not Supported
Oracle Cloud CX Supported
Oracle Intelligent Advisor Supported
Oracle Service Supported
KBPublisher:
Claim KBPublisher and update features and information
Claim KBPublisher and update features and information
Oracle Knowledge Management:
Claim Oracle Knowledge Management and update features and information
Claim Oracle Knowledge Management and update features and information