JumpCloud

JumpCloud

5.0 out of 5 stars
TechSavve RMM

TechSavve RMM

DFWTechPros LLC
+
+

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About

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. Everything in One Platform Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view. Cross-OS Device Management Manage Windows, macOS, Linux, iOS, iPad, and Android devices. One Identity for Everything Connect users to thousands of resources with one set of secure credentials. Comprehensive Security Enforce device policies, patches, MFA, and other security and compliance measures. Automated Workflows Connect to whatever resources you need, including Microsoft Active Directory, Google Workspace, HRIS platforms, and more.

About

TechSavve RMM is remote monitoring and management software with built-in professional services automation (PSA) for managed service providers and IT teams. It can be installed on a Linux server or, for small-office use, a Windows server, or hosted by DFWTechPros. The agentless collector monitors servers, computers, network equipment, hypervisors and cloud accounts through protocols and APIs, without a separate agent on every monitored device. The platform combines alerting, automated remediation, patch management, remote access, scripting, reporting, a customer portal and a password vault. PSA functions include ticketing, service-level agreements, time tracking and invoicing; tickets can also connect with third-party PSA systems. iPhone and Android apps provide mobile access. The software supports IT service providers and internal IT teams that manage multiple customer sites or environments. A 30-day trial is available.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

IT teams looking for a complete Cloud Management solution

Audience

Managed service providers (MSPs) and IT teams that want agentless monitoring and a PSA on their own server.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9/user
For complete pricing and to see all of our package options, please visit our website
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The admin side is easy to use and set up new users. The users sync easily across all the systems. We can set specific groups of computers and users to more easily active new users across multiple systems. SSO is also a great feature. You can also set policies for systems which allows admins to block certain features they don't want accessed.

Cons

  • When we first started some of the policy features were not available. Also sometimes adding someone as an admin on their system temporarily, it doesn't work correctly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

JumpCloud
Founded: 2012
United States
jumpcloud.com

Company Information

DFWTechPros LLC
Founded: 2026
United States
techsavve.com

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Categories

Categories

RMM Supported

Authentication Features

Biometric Supported
Credential Management Supported
Knowledge-Based Authentication Not Supported
Mobile Authentication Not Supported
Multifactor Authentication Supported
Out-of-Band Authentication Not Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Social Sign On Not Supported

Cloud Management Features

Access Control Supported
Billing & Provisioning Not Supported
Capacity Analytics Not Supported
Cost Management Not Supported
Demand Monitoring Not Supported
Multi-Cloud Management Not Supported
Performance Analytics Not Supported
SLA Management Not Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

Cybersecurity Features

AI / Machine Learning Not Supported
Behavioral Analytics Not Supported
Endpoint Management Supported
Incident Management Not Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Not Supported
Whitelisting / Blacklisting Not Supported

Endpoint Protection Features

Activity Log Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Supported

IT Service Features

Contract Management Not Supported
Incident Management Not Supported
IT Asset Management Supported
Knowledge Management Not Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Not Supported

Identity Management Features

Access Certification Supported
Compliance Management Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Supported
User Provisioning Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Password Management Features

Credential Management Supported
Multifactor Authentication Supported
Password Generator Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Supported

Policy Management Features

Approval Process Control Not Supported
Attestation Not Supported
Audit Trails Not Supported
Policy Creation Supported
Policy Library Supported
Policy Metadata Management Not Supported
Policy Training Not Supported
Reporting / Analytics Supported
Version Control Not Supported
Workflow Management Not Supported

Privileged Access Management Features

Application Access Control Supported
Behavioral Analytics Not Supported
Credential Management Supported
Endpoint Management Supported
For MSPs Supported
Granular Access Controls Supported
Least Privilege Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Supported
Remote Access Management Supported
Threat Intelligence Not Supported
User Activity Monitoring Supported

SIEM Features

Application Security Supported
Behavioral Analytics Not Supported
Compliance Reporting Supported
Endpoint Management Supported
File Integrity Monitoring Not Supported
Forensic Analysis Not Supported
Log Management Supported
Network Monitoring Not Supported
Real Time Monitoring Not Supported
Threat Intelligence Not Supported
User Activity Monitoring Not Supported

Server Management Features

CPU Monitoring Not Supported
Credential Management Supported
Database Servers Not Supported
Email Monitoring Not Supported
Event Logs Supported
History Tracking Not Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

Single Sign On Features

Biometric Supported
Credential Management Supported
Identity Federation Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Supported
Social Sign On Not Supported
User Management Supported

Integrations

AWS IAM Identity Center Supported
Adobe Marketo Engage Supported
Asato Supported
Atlar Supported
Automox Supported
Bytebase Supported
Disclo Supported
EZO AssetSonar Supported
Google Workspace Supported
Junos Traffic Vision Supported
Kindo Supported
Quickwork Supported
Setyl Supported
Shift Supported
Shoreline Supported
Slice Supported
THRIVE Supported
Truto Supported
WorkOS Supported
Workers by Delos Supported

Integrations

AWS IAM Identity Center Not Supported
Adobe Marketo Engage Not Supported
Asato Not Supported
Atlar Not Supported
Automox Not Supported
Bytebase Not Supported
Disclo Not Supported
EZO AssetSonar Not Supported
Google Workspace Not Supported
Junos Traffic Vision Not Supported
Kindo Not Supported
Quickwork Not Supported
Setyl Not Supported
Shift Not Supported
Shoreline Not Supported
Slice Not Supported
THRIVE Not Supported
Truto Not Supported
WorkOS Not Supported
Workers by Delos Not Supported
Claim JumpCloud and update features and information
Claim JumpCloud and update features and information
Claim TechSavve RMM and update features and information
Claim TechSavve RMM and update features and information