JumpCloud vs. Level Comparison


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About JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. Everything in One Platform Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view. Cross-OS Device Management Manage Windows, macOS, Linux, iOS, iPad, and Android devices. One Identity for Everything Connect users to thousands of resources with one set of secure credentials. Comprehensive Security Enforce device policies, patches, MFA, and other security and compliance measures. Automated Workflows Connect to whatever resources you need, including Microsoft Active Directory, Google Workspace, HRIS platforms, and more.	About Level is a remote monitoring and management (RMM) solution that gives you fast, intuitive, and secure access to your devices located anywhere in the world, right through your browser. With a simple one-line command, you can access up-to-date information on your endpoints, or control them with Level's low-latency remote access. Designed with security in mind, Level uses fully encrypted peer-to-peer (P2P) connections with your devices, meaning no third-party exists between you and your hardware. Your team can create powerful scripts, execute them across any or all devices, all while being able to control who can access them. Level is bringing an innovative, efficient, modern approach to remote monitoring and management.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT teams looking for a complete Cloud Management solution	Audience IT departments, IT consultants, System Administrators, Managed Services Providers (MSP).
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9/user For complete pricing and to see all of our package options, please visit our website Free Version Not Supported Free Trial Supported	Pricing $20/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros The admin side is easy to use and set up new users. The users sync easily across all the systems. We can set specific groups of computers and users to more easily active new users across multiple systems. SSO is also a great feature. You can also set policies for systems which allows admins to block certain features they don't want accessed. Cons When we first started some of the policy features were not available. Also sometimes adding someone as an admin on their system temporarily, it doesn't work correctly.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information JumpCloud Founded: 2012 United States jumpcloud.com	Company Information Level Founded: 2019 United States level.io
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Categories Authentication Supported Cloud Directory Supported Cloud Management Supported Cybersecurity Supported Endpoint Protection Supported Identity and Access Management (IAM) Supported Identity Management Supported IT Management Supported IT Service Supported MSP Supported Network Security Supported Password Management Supported Password Policy Enforcement Supported Policy Management Supported Privileged Access Management Supported RMM Supported Server Management Supported Shadow IT Discovery Supported SIEM Supported Single Sign On Supported Unified Endpoint Management (UEM) Supported User Provisioning and Governance Supported	Categories Endpoint Management Supported Enterprise Architecture Supported IT Asset Management Supported IT Management Supported IT Service Supported Remote Desktop Supported Remote Support Supported RMM Supported Server Management Supported System Monitoring Supported
IT Management Features Capacity Monitoring Not Supported Compliance Management Supported Event Logs Supported Hardware Inventory Not Supported IT Budgeting Not Supported License Management Not Supported Patch Management Supported Remote Access Supported Scheduling Not Supported Software Inventory Not Supported User Activity Monitoring Supported IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Not Supported Server Management Features CPU Monitoring Not Supported Credential Management Supported Database Servers Not Supported Email Monitoring Not Supported Event Logs Supported History Tracking Not Supported Patch Management Not Supported Scheduling Not Supported User Activity Monitoring Supported Virtual Machine Monitoring Supported Show More Features Authentication Features Biometric Supported Credential Management Supported Knowledge-Based Authentication Not Supported Mobile Authentication Not Supported Multifactor Authentication Supported Out-of-Band Authentication Not Supported Policy Management Supported Self Service Portal Supported Single Sign On Supported Social Sign On Not Supported Cloud Management Features Access Control Supported Billing & Provisioning Not Supported Capacity Analytics Not Supported Cost Management Not Supported Demand Monitoring Not Supported Multi-Cloud Management Not Supported Performance Analytics Not Supported SLA Management Not Supported Supply Monitoring Not Supported Workflow Approval Not Supported Cybersecurity Features AI / Machine Learning Not Supported Behavioral Analytics Not Supported Endpoint Management Supported Incident Management Not Supported IOC Verification Not Supported Tokenization Not Supported Vulnerability Scanning Not Supported Whitelisting / Blacklisting Not Supported Endpoint Protection Features Activity Log Supported Antivirus Not Supported Application Security Supported Behavioral Analytics Not Supported Device Management Supported Encryption Supported Signature Matching Not Supported Web Threat Management Not Supported Whitelisting / Blacklisting Not Supported Identity Management Features Access Certification Supported Compliance Management Supported Multifactor Authentication Supported Password Management Supported Privileged Account Management Supported Self-Service Access Request Supported Single Sign On Supported User Activity Monitoring Supported User Provisioning Supported MSP Features Backup Management Not Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Supported Help Desk Not Supported Issue Management Not Supported Live Chat Not Supported Patch Management Not Supported Privileged Access Management (PAM) Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Password Management Features Credential Management Supported Multifactor Authentication Supported Password Generator Supported Password Reset Supported Password Synchronization Supported Single Sign On Supported User Management Supported Policy Management Features Approval Process Control Not Supported Attestation Not Supported Audit Trails Not Supported Policy Creation Supported Policy Library Supported Policy Metadata Management Not Supported Policy Training Not Supported Reporting / Analytics Supported Version Control Not Supported Workflow Management Not Supported Privileged Access Management Features Application Access Control Supported Behavioral Analytics Not Supported Credential Management Supported Endpoint Management Supported For MSPs Supported Granular Access Controls Supported Least Privilege Not Supported Multifactor Authentication Supported Password Management Supported Policy Management Supported Remote Access Management Supported Threat Intelligence Not Supported User Activity Monitoring Supported SIEM Features Application Security Supported Behavioral Analytics Not Supported Compliance Reporting Supported Endpoint Management Supported File Integrity Monitoring Not Supported Forensic Analysis Not Supported Log Management Supported Network Monitoring Not Supported Real Time Monitoring Not Supported Threat Intelligence Not Supported User Activity Monitoring Not Supported Single Sign On Features Biometric Supported Credential Management Supported Identity Federation Supported Multifactor Authentication Supported Password Management Supported Policy Management Supported Social Sign On Not Supported User Management Supported	RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Not Supported Network Monitoring Supported Patch Management Not Supported Real-time Alerts Supported Remediation Management Supported
Integrations Akitra Andromeda Supported Atlar Supported Automox Supported Bitwarden Supported Boon Supported Buildstash Supported Bytebase Supported Cloudchipr Not Supported DeskDay Not Supported Google Workspace Supported Microsoft Viva Goals Supported OfficeSpace Software Supported Omni HR Supported RemotePeople Supported Resmo Supported Scrut Automation Supported Secureframe Supported Shapes Supported ThreatAware Supported Torpago Supported Show More Integrations View All 113 Integrations	Integrations Akitra Andromeda Not Supported Atlar Not Supported Automox Not Supported Bitwarden Not Supported Boon Not Supported Buildstash Not Supported Bytebase Not Supported Cloudchipr Supported DeskDay Supported Google Workspace Not Supported Microsoft Viva Goals Not Supported OfficeSpace Software Not Supported Omni HR Not Supported RemotePeople Not Supported Resmo Not Supported Scrut Automation Not Supported Secureframe Not Supported Shapes Not Supported ThreatAware Not Supported Torpago Not Supported Show More Integrations View All 3 Integrations
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