Ringzel

Ringzel

Shipstack
+
+

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About

Joqiva is a web-based job and back-office application for UK service businesses, bringing customer enquiries, jobs, quotes, invoices and bank-transfer payment follow-up into one workflow. Businesses can turn enquiries into jobs, use templates and saved service information, and prepare quotes for staff review before sending. Joqiva AI assists with enquiry processing, while staff check details before acting. Customers can review quotes and invoices online. Businesses can record payment updates, check bank receipts themselves and send reminders according to their plan; customer payments go directly to the business rather than being processed by Joqiva. Higher plans add team and job-management controls, saved item libraries, accountant access and audit logs. An optional AI Receptionist handles configured calls and captures enquiries or messages for staff review. Joqiva targets air-conditioning and other UK service trades.

About

Ringzel is a cloud-based AI receptionist for small businesses that cannot always answer incoming calls. It answers calls forwarded from a business's existing number, introduces itself as automated, asks configured questions, captures caller details and the reason for the enquiry, and follows business-defined instructions for urgent calls. After each call, users can review a recording, transcript, summary and separate call-check report in their Ringzel account. An AI website chat also captures visitor questions and enquiries. Higher-tier plans add calendar bookings, call transfers and team routing, while Premium adds integrations and reputation management. Businesses can use Ringzel to handle enquiries from trades, clinics, dental practices, garages, salons, estate agents and other local services, then follow up with callers using the information collected. All plans include unlimited calls with no per-call charges.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UK service businesses, initially air conditioning and related trades.

Audience

Businesses of every kind that can't always answer the phone and don't want to miss calls.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Version Not Supported
Free Trial Supported

Pricing

£99/month
Basic is £99/month, Professional is £179/month and Premium is £299/month. Monthly plans are paid monthly with no minimum term; annual plans are paid upfront for 12 months at the price of 10. All plans include unlimited calls with no per-call charges and a 14-day free trial with no card required to start. The trial begins when you create your account; cancel before day 14 and you owe nothing. Ringzel does not currently charge VAT.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Joqiva
United Kingdom
joqiva.co.uk

Company Information

Shipstack
Founded: 2025
United States
ringzel.com

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Alternatives

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Tilly

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Categories

Categories

Integrations

Sage Accounting Supported
WhatsApp Not Supported
Xero Supported

Integrations

Sage Accounting Not Supported
WhatsApp Supported
Xero Not Supported
Claim Joqiva and update features and information
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