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About

Joqiva is a web-based job and back-office application for UK service businesses, bringing customer enquiries, jobs, quotes, invoices and bank-transfer payment follow-up into one workflow. Businesses can turn enquiries into jobs, use templates and saved service information, and prepare quotes for staff review before sending. Joqiva AI assists with enquiry processing, while staff check details before acting. Customers can review quotes and invoices online. Businesses can record payment updates, check bank receipts themselves and send reminders according to their plan; customer payments go directly to the business rather than being processed by Joqiva. Higher plans add team and job-management controls, saved item libraries, accountant access and audit logs. An optional AI Receptionist handles configured calls and captures enquiries or messages for staff review. Joqiva targets air-conditioning and other UK service trades.

About

ReceptFlow is an AI receptionist for tradies and service businesses that answers phone calls and website enquiries 24/7, qualifies leads, and books appointments directly into Google Calendar. Businesses configure it with their services, hours, FAQs, and industry details, then add the chat widget to their website or use a dedicated phone number for AI voice calls. The AI greets visitors and callers, answers common questions, collects names, contact details, job type, location, timing, urgency, and other relevant information, and sends qualified leads through SMS and email alerts. Its phone receptionist uses a natural-sounding voice, handles Australian accents, suburb names, and trade-specific terminology, and can forward existing business numbers to the service. The website chat widget works around the clock to capture enquiries even outside business hours. ReceptFlow connects with Google Calendar to check real-time availability and confirm bookings without double-booking.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UK service businesses, initially air conditioning and related trades.

Audience

Tradies, clinics, professional services firms, and local service businesses wanting to answer enquiries, qualify leads, and book appointments automatically

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£19/month
Starter is £19/month, Pro is £39/month, and Team is £79/month; prices exclude VAT. Annual billing saves two months. Joqiva offers a 14-day trial with no card required and no automatic charge. Joqiva Receptionist is available separately or as an add-on to eligible Pro and Team plans, starting at £49/month with 150 minutes included. Its trial ends after 14 days or 20 minutes, whichever comes first.
Free Version Not Supported
Free Trial Supported

Pricing

$79.99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Joqiva
United Kingdom
joqiva.co.uk

Company Information

ReceptFlow
Australia
www.receptflow.com

Alternatives

Alternatives

Reception.ai

Reception.ai

ElevenLabs
Ringzel

Ringzel

Shipstack

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Not Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Integrations

Google Calendar Not Supported
Sage Accounting Supported
Xero Supported

Integrations

Google Calendar Supported
Sage Accounting Not Supported
Xero Not Supported
Claim Joqiva and update features and information
Claim Joqiva and update features and information
Claim ReceptFlow and update features and information
Claim ReceptFlow and update features and information