Joblogic vs. iTouchVision Comparison


Joblogic Tracer Management Systems	iTouchVision	+	+
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About Joblogic is field service management software for service contractors and facilities management businesses. It manages the complete job lifecycle in one platform: job management, engineer scheduling, asset tracking, planned preventive maintenance contracts, compliance management, and invoicing. Engineers access jobs, worksheets, and compliance forms via the mobile app. Office teams get real-time updates and automated workflows without manual chasing. Finance integrations connect with Xero, Sage, and QuickBooks. Manual scheduling and job write-ups create overhead across the back office and field. The Dynamic Scheduler optimises engineer routes and allocation in real time, and the AI Summariser cuts job and quote write-up time. Joblogic is building towards a fully Agentic Operating System for service contractors, reducing manual coordination across operations, service delivery, and finance. Joblogic supports businesses across HVAC, plumbing and heating, fire and security, facili	About We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Service and maintenance companies, including those offering HVAC, facilities management, propery maintenance, fire and safety, drainage, electrical maintenance, landscaping, cleaning, roofing, building maintenance, catering equipment, and more.	Audience Any company searching for a Workforce Management, Customer Service, and Help Desk solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing £45 Starting from £45 per user per month Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Tracer Management Systems Founded: 1998 United Kingdom www.joblogic.com	Company Information iTouchVision Founded: 2009 United Kingdom www.itouchvision.com
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Categories Field Service Management Supported Tradesman Job Management Supported Workforce Management Supported	Categories Call Center Supported Customer Service Supported Field Service Management Supported Help Desk Supported Tradesman Job Management Supported Workforce Management Supported Workforce Optimization (WFO) Supported
Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Tradesman Job Management Features Contract Management Supported Customer Database Supported Dispatch Management Supported For Builders Supported For Electricians Supported For Field Service Businesses Supported For HVAC Not Supported For Plumbers Supported For Roofers Supported Invoicing Supported Job Tracking Supported Payments Supported Quoting Supported Reporting Supported Scheduling Supported Time Tracking Supported Workforce Management Features Budgeting & Forecasting Supported Contractor Management Supported Employee Lifecycle Management Not Supported Labor Projection Supported Performance Appraisal Not Supported Recruiting Management Not Supported Scheduling Supported Skills Tracking Supported Time & Attendance Supported Variable Workforce Supported
Integrations AccountsIQ Supported Elyos Supported FreeAgent Supported QuickBooks Online Supported Sage 500 Supported Worldpay Not Supported Xero Supported View All 6 Integrations	Integrations AccountsIQ Not Supported Elyos Not Supported FreeAgent Not Supported QuickBooks Online Not Supported Sage 500 Not Supported Worldpay Supported Xero Not Supported View All 1 Integration
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