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About

We are simplifying receiving, prioritizing, and resolving resident requests over the phone - starting with emergency maintenance. Requests are automatically prioritized based upon the escalation channels you set up for your property. After prioritizing work requests, JobCall distributes them to your designated available staff via phone calls and text messages. Easily view details, assign staff, and prioritize resolution for each resident emergency request that is captured by our system. Managing and prioritizing high leasing and resident call volume is a huge pain point for property managers. Property managers and their staff are typically conducting tours, handling resident issues, or not onsite after-hours to pick up calls. As a result, calls are often missed and stored in an unorganized voicemail box that takes time to sort through. This leads to fewer leases and poorer resident satisfaction.

About

portea is a cloud property and community management platform for residential buildings and gated communities. It connects residents, administrators and lobby or security staff through mobile and web workflows. Residents can register visitors, issue QR invitations or entry codes, receive delivery notices, reserve shared facilities, read community announcements, submit requests and participate in virtual meetings. Front-desk teams can validate arrivals, record parcels and vehicle entries, and review digital activity logs. Administrators manage resident records, access permissions, communications, requests, amenities and assembly workflows through a web console. The platform also supports payment collection and connection to compatible intercom, access-control and gate equipment, helping communities coordinate operations and entry management. Resident and staff functions are available through mobile apps.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Residential real estate companies

Audience

portea is built for residential communities: gated complexes, condominiums and apartment buildings run by an owners’ association (HOA). In Colombia these are called “propiedad horizontal”. The main buyers are property administrators, professional property management companies and the communities’ boards of directors. Every day it’s used by residents, doormen, concierges and security staff. It also helps security companies and access control integrators that serve these buildings, as well as real estate developers who want to hand over new projects with digital access from day one. We start in Colombia, and the product fits any Latin American market with gated communities, such as Mexico and Chile.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

COP 2,737,000/year
Colombia: Esencial COP 2,737,000/year for up to 50 apartments; Estándar COP 4,284,000/year for 51–150; Pro COP 5,474,000/year for 151–300; Enterprise COP 2,000/apartment/month above 300. Mexico: US$1,000, US$1,499 and US$1,999/year for the corresponding apartment tiers; Enterprise is US$0.80/apartment/month above 300. Plans are billed annually, include IVA and have no minimum-term commitment. Hardware and installation are quoted separately; implementation has no fee. Optional remote concierge Arturo IA, which includes the platform, starts at COP 4,570,000/month in Colombia. Assemblies are separately priced from COP 850,000 each.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Rex
United States
www.jobcall.com

Company Information

portea
Founded: 2026
Colombia
www.portea.com.co

Alternatives

Alternatives

Gate Key

Gate Key

GateKey
AI Property

AI Property

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Categories

Categories

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
Claim JobCall and update features and information
Claim JobCall and update features and information
Claim portea and update features and information
Claim portea and update features and information