JobAider

JobAider

Peregrine Performance Group
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About

JobAider is a way for your organization to capture what subject matter experts know and then share that with their co-workers. Who better to create content others can use in their jobs than those doing the work? As job aids are created and used, knowledge and learning are developed instantaneously. As soon as job aids are created, workers can access them as the need arises, from anywhere. Job aids can be searched for or found by relevant tags you establish. Supplement and enhance your learning ecosystem by enabling your workforce to connect with one another using their expertise and knowledge. As a mobile support tool, JobAider is always available to those who work in the field. Share critical expertise and knowledge quickly and make it available instantaneously. A job aid stores information, such as the steps in a process. It helps people complete tasks by guiding them. Some people call them “cheat sheets”.

About

Do you need targeted feedback? Our Forum lets you create a space for your customers to openly and productively interact with you and each other in an organized way. Our statistics show this will help you to increase customer engagement, collect insights, optimize your processes and enhance brand recognition. Keep track of customer conversations by converting them into tickets. Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people. Save your solutions, workarounds and best practices into your Treasure Box in order to be able to share knowledge and use for repetitive issues. Help your support team in reducing the time of response and in becoming more efficient. Every customer deserves your attention. Live Chat helps you to be in the right place at the right moment. Start a conversation and provide assistance, when people need you the most and let them be your loyal customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Knowledge management platform for businesses

Audience

Companies searching for a solution to communicate effectively and resolve their needs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per user per year
500 users
Free Version Not Supported
Free Trial Not Supported

Pricing

$15 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Peregrine Performance Group
Founded: 2012
United States
www.jobaider.com

Company Information

UserEcho
United States
userecho.com

Alternatives

Aider

Aider

Karbon

Alternatives

G+AIDER

G+AIDER

AJU QMS
Aider

Aider

Aider AI

Categories

Categories

Customer Feedback Supported
Customer Service Supported
Help Desk Supported
Live Chat Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Constant Contact Lead Gen & CRM Not Supported
Facebook Not Supported
Google Analytics Not Supported
Skillfully Supported
Slack Not Supported
Stackreaction Not Supported
Teamstack Not Supported
Trello Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zoho Directory Not Supported

Integrations

Constant Contact Lead Gen & CRM Supported
Facebook Supported
Google Analytics Supported
Skillfully Not Supported
Slack Supported
Stackreaction Supported
Teamstack Supported
Trello Supported
WordPress Supported
X (Twitter) Supported
Zapier Supported
Zoho Directory Supported
Claim JobAider and update features and information
Claim JobAider and update features and information
Claim UserEcho and update features and information
Claim UserEcho and update features and information