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About

Commits and version control information are available from within the task & issue module. Create a snippet and share bits of code or text with your team. Over 100 languages are supported. Attach unlimited documents, files and images to tasks & issues. View all history from within the task & issue module. See who completed a task and when it was released to production. Jixee is a task and communication hub that simplifies your dev team’s workflow. Our mission is to help developers focus on software development, not their task management. We are focused on building a great product with an amazing user experience so that development teams can hit the ground running. Great software is built by teams with clear communication. Jixee is your hub that connects your favorite task and communication tools into one simple experience. Jixee integrates with your existing services. Integrate your developer tools to create your unique workflow.

About

Smart Assignments and Rotations for Jira is an Atlassian Marketplace add-on designed to automate the assignment of Jira and Jira Service Management tickets by using configurable rules based on team-specific criteria. It enables organizations to define assignment logic using factors such as time zones, team availability, work shifts, skills, functional areas, and custom conditions, allowing tickets to be routed automatically to the most appropriate team member without manual intervention. It is built for high-volume service and support environments where continuous ticket routing can otherwise require constant oversight, and it helps reduce operational friction by ensuring tickets are distributed efficiently and consistently. It supports workload balancing by assigning tasks based on logical rules rather than subjective decisions, promoting fairness and preventing issues such as ticket cherry-picking or uneven workloads across teams.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A task and communication hub solution designed for developers

Audience

IT service management teams and support organizations wanting to automatically assign and balance Jira tickets based on workload, availability, and custom rules

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Jixee
United States
jixee.me

Company Information

Trundl
Founded: 2014
United States
trundl.com/products/smart-assignments-and-rotations-for-jira/

Alternatives

Alternatives

Jira

Jira

Atlassian
Trac

Trac

Edgewall Software
Jira

Jira

Atlassian
ArcTicketing

ArcTicketing

Archarina

Categories

Categories

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

Amazon Web Services (AWS)
Atlassian Clover
CA Flowdock
Jira
Jira Service Management
Microsoft 365
monday AI work platform

Integrations

Amazon Web Services (AWS)
Atlassian Clover
CA Flowdock
Jira
Jira Service Management
Microsoft 365
monday AI work platform
Claim Jixee and update features and information
Claim Jixee and update features and information
Claim Smart Assignments and Rotations and update features and information
Claim Smart Assignments and Rotations and update features and information