Jamf Pro

Jamf Pro

Jamf
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About

Formerly known as Casper Suite, Jamf Pro is an enterprise mobility management (EMM) tool for Apple macOS and iOS devices. Jamf Pro includes a host of features that helps to simplify device deployment, analyze inventory data, and respond to security threats easily: - Choose a zero-touch, hands-free experience or go hands-on through imaging. Either way, enroll devices and deploy them with ease. - Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience. - Purchase apps in bulk and make them available automatically or through a Self Service catalog. - Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction. Jamf Pro works seamlessly with your existing IT services and technologies, including: Apple Business Manager, Active Directory, SSO/SAML, SCCM, APIs, Cisco ISE, Security Connector and Fast Lane, Conditional Access for Mac.

About

SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations trust SmartDeploy to deploy and manage their end user devices. With over 1500 ready-to-use driver packs from top manufacturers, SmartDeploy helps streamline your disk cloning for remote and in-house employees.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT professionals looking to automate Apple device management and ensure easy Apple implementation for end users in companies, educational institutions, and government organizations

Audience

IT teams that manage 50 to 50,000 Windows machines

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Annual billing:
$ 3 .33 per/ month per iOS or tvOS device
$ 6 .67 per/ month per Mac
(Education and volume discounts available)
Free Version Not Supported
Free Trial Supported

Pricing

$1020/50 machines
Free, fully-functioning trial is available at the download on our website.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.5 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • When I was working at one of the national energy laboratories, we used Jamf to help keep all the Mac OS devices' software and operating systems up to date. We didn't like to automatically update to the latest OSes because sometimes the new releases aren't that stable and certain scientific equipment only worked with older versions, but with Jamf that was not an issue.
  • JAMF had tons of tools to properly secure devices on our network and also make it easier for users when deploying new devices.

Cons

  • For whatever reason I still needed to code up a custom AppleScript to handle some software customizations that Jamf couldn't, or to get all the serial numbers of certain devices on a specific software version. I assume this was because Jamf couldn't do that easily, but maybe it could and my boss just didn't know better?
  • Expensive is really the only downside but our customer had the money so it was a moot point.

Pros & Cons from Real Users

Pros

  • -Very easy to deploy images across various machines despite hardware differences. -Extremely easy to set up and use. -Driver packs are updated with almost all models. -The cloud deploying option is wonderful. -1 month trial with all features -Customer service and Sales teams are very helpful and supportive.
  • - Easy to learn and use for imaging units. - Cloud integration allows us to image units in the filed, where we could not before. - Application Packs are very handy for rolling out software quickly. - And Platform Packs make sure we have the latest drivers and firmware on a newly imaged unit as well as a unit already deployed.
  • Setup process was very easy and quick. Their site has tons of documentation and videos on how to get the product setup. Smart deploy cut down our imaging and setup times to a fifth of what it was before. Combined with WDS our imaging process from start to finish takes 15 minutes.
  • Driver packs make deployment easy. Single gold image is all that is needed. Easy to customize answer file. Easy to create application packs.
  • • Quick Golden Image Setup • Easy to Deploy local or Remote • No more manual Sysprep • Mgmt. of all machines in once location • Driver Packs deploy with EASE!!!!

Cons

  • -The user interface needs an update I guess. It looks a bit old-fashioned. -Lack of proper documentation. -Deploying your Anti Virus through your golden image is a little bit challenging.
  • - No Single Management console if you have multiple servers as deployment servers (This feature was not available and was disclosed when we purchased). - Also no sync option for when you update an image to push it to a multiple server deployment setup (Really wish this were an option). - Custom Application Packs are a little tricky to build (But can be done). - Not ALL Platform Packs are the latest available drivers and firmware (But for the most part they are).
  • Wish there was a way for multiple admins to be signed into SD at once on the same server.
  • Nothing really. Would like more available pre-packaged apps.
  • • More Built in Application Packs • No Cloud Mgmt. Tool (Hopeful in coming releases)

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Jamf
Founded: 2002
United States
www.jamf.com/products/jamf-pro/

Company Information

SmartDeploy
Founded: 2008
United States
www.smartdeploy.com

Alternatives

Alternatives

smartImager

smartImager

Sircks
Jamf Now

Jamf Now

Jamf
KACE by Quest

KACE by Quest

Quest Software
Hexnode UEM

Hexnode UEM

Mitsogo Inc

Categories

Categories

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Not Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Not Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

Disk Imaging Features

Backup Scheduling Not Supported
Bare-Metal Restore Not Supported
Compression Not Supported
Differential Backup Not Supported
Disk Cloning Supported
Encryption Not Supported
Image Deployment Supported
Incremental Backup Not Supported
Web Access / Restoration Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

Integrations

Asset Management for Jira Supported
Atlassian Insight Supported
Cloudaware Supported
Cynerio Supported
EZO AssetSonar Supported
Jamf Safe Internet Supported
Microsoft OneDrive Not Supported
Mindcat Assets Supported
MyGlue Supported
Oomnitza Supported
RealCISO Supported
Reftab Supported
Rublon Supported
Sassafras AllSight Supported
SecureW2 Supported
ServiceNow Supported
Setyl Supported
StatusGator Supported
Thoropass Supported
anecdotes Supported

Integrations

Asset Management for Jira Not Supported
Atlassian Insight Not Supported
Cloudaware Not Supported
Cynerio Not Supported
EZO AssetSonar Not Supported
Jamf Safe Internet Not Supported
Microsoft OneDrive Supported
Mindcat Assets Not Supported
MyGlue Not Supported
Oomnitza Not Supported
RealCISO Not Supported
Reftab Not Supported
Rublon Not Supported
Sassafras AllSight Not Supported
SecureW2 Not Supported
ServiceNow Not Supported
Setyl Not Supported
StatusGator Not Supported
Thoropass Not Supported
anecdotes Not Supported
Claim Jamf Pro and update features and information
Claim Jamf Pro and update features and information
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Claim SmartDeploy and update features and information