JRNI vs. Waitwhile Comparison


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About JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com	About Waitwhile is a smart waitlist and scheduling platform that helps 20000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience JRNI primarily sells to banks and other financial services institutions, retailers and government agencies.	Audience Companies, organizations, local businesses
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Quotes upon request. There are a number of elements that comprise pricing including users, locations, integrations etc. Free Version Not Supported Free Trial Not Supported	Pricing $59.00/month Free $0 Up to 100 waitlisted guest parties per month Starter $59 / month ($49 if billed annually) Up to 1000 guests per month Business $159 / month ($129 if billed annually) Up to 10 000 waitlisted guest parties per month Enterprise- contact us so we can prepare a tailor-made plan for your organization Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information JRNI Founded: 2009 United Kingdom www.jrni.com	Company Information Waitwhile Founded: 2016 United States waitwhile.com
Alternatives Waitwhile	Alternatives WaitWell
Coconut Software Coconut Software Corporation	Qminder
MakePlans	QLess
Qmatic Experience Cloud Qmatic	Qmatic Experience Cloud Qmatic
WaitWell View All	TablesReady Table's Ready, LLC View All
Categories Appointment Scheduling Supported Customer Experience Supported Queue Management Supported Scheduling Supported Visitor Management Supported	Categories Patient Scheduling Supported Queue Management Supported Restaurant Management Supported Waitlist Supported
Queue Management Features Appointment Scheduling Supported Calendar Supported Communication Tools Not Supported Contactless Supported Customer Surveys Not Supported Dashboard Not Supported For Banks Supported For Government Not Supported For Healthcare Not Supported For Restaurants Not Supported For Retail Supported SMS Marketing Not Supported Supports Multiple Counters Supported Virtual Queue Supported Show More Features Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Not Supported Group Scheduling Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Not Supported Recurring Appointments Supported Room Booking Management Not Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Supported Class Scheduling Supported Employee Scheduling Supported Facility Scheduling Supported Group Scheduling Supported Interview Scheduling Supported Meeting Room Booking Not Supported Multi-Location Supported Online Scheduling Supported Payment Processing Supported Real-time Scheduling Supported Reservations Not Supported Resource Scheduling Supported Room Booking Management Not Supported Visitor Management Features Alerts/Notifications Supported Badge Management Not Supported Document Management Not Supported ID Scan Not Supported Pre-Registration Supported Registration Management Supported Self Check-in Supported Visitor Tracking Supported Watch List Supported	Show More Features Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Not Supported Inventory Management Not Supported Kitchen Management Not Supported Menu Management Not Supported Payroll Management Not Supported Point of Sale (POS) Not Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Not Supported Table Management Not Supported Wait List Management Supported Waitstaff Management Supported
Integrations Salesforce Supported CloudShow Not Supported Confer With Supported Craft CMS Not Supported ElectroNeek Not Supported Google Analytics Supported Mailchimp Not Supported Mercaux Supported Microsoft 365 Supported Microsoft Outlook Supported Radius8 Welcomer Supported SendGrid Supported Stackreaction Not Supported Twilio Supported Zoom Supported iCalendar Supported Show More Integrations View All 11 Integrations	Integrations Salesforce Supported CloudShow Supported Confer With Not Supported Craft CMS Supported ElectroNeek Supported Google Analytics Not Supported Mailchimp Supported Mercaux Not Supported Microsoft 365 Not Supported Microsoft Outlook Not Supported Radius8 Welcomer Not Supported SendGrid Not Supported Stackreaction Supported Twilio Not Supported Zoom Not Supported iCalendar Not Supported Show More Integrations View All 6 Integrations
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