JRNI vs. Setster Comparison


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About JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com	About Setster offers seamless appointment scheduling for any business or department. It automates complex scheduling rules and workflows while offering a custom user experience every time. Whether your company manages a vast network of branches and locations or simply needs a virtual meeting solution, Setster's cloud-driven or on-premise alternative is designed to scale with your growth, providing a reassuring solution for your evolving needs. Easily manage scheduling appointments and resources, increase productivity, and reduce costly no-shows. Its powerful, all-inclusive platform includes a rich feature set that is easily configurable by a product lead or programmatically via APIs and developer toolsets. Do more with Setster.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience JRNI primarily sells to banks and other financial services institutions, retailers and government agencies.	Audience Small to large businesses looking for powerful highly-customizable appointment scheduling solutions
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Quotes upon request. There are a number of elements that comprise pricing including users, locations, integrations etc. Free Version Not Supported Free Trial Not Supported	Pricing $20 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information JRNI Founded: 2009 United Kingdom www.jrni.com	Company Information Setster Founded: 2008 United States www.setster.com
Alternatives Waitwhile	Alternatives TimeTap
Coconut Software Coconut Software Corporation	hitAppoint
MakePlans	Scheduly
Qmatic Experience Cloud Qmatic	GoReminders
WaitWell View All	Veribook Amobius Group View All
Categories Appointment Scheduling Supported Customer Experience Supported Queue Management Supported Scheduling Supported Visitor Management Supported	Categories Appointment Scheduling Supported Scheduling Supported
Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Not Supported Group Scheduling Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Not Supported Recurring Appointments Supported Room Booking Management Not Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Supported Class Scheduling Supported Employee Scheduling Supported Facility Scheduling Supported Group Scheduling Supported Interview Scheduling Supported Meeting Room Booking Not Supported Multi-Location Supported Online Scheduling Supported Payment Processing Supported Real-time Scheduling Supported Reservations Not Supported Resource Scheduling Supported Room Booking Management Not Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Supported Queue Management Features Appointment Scheduling Supported Calendar Supported Communication Tools Not Supported Contactless Supported Customer Surveys Not Supported Dashboard Not Supported For Banks Supported For Government Not Supported For Healthcare Not Supported For Restaurants Not Supported For Retail Supported SMS Marketing Not Supported Supports Multiple Counters Supported Virtual Queue Supported Visitor Management Features Alerts/Notifications Supported Badge Management Not Supported Document Management Not Supported ID Scan Not Supported Pre-Registration Supported Registration Management Supported Self Check-in Supported Visitor Tracking Supported Watch List Supported	Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Supported Group Scheduling Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Supported Recurring Appointments Supported Room Booking Management Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Supported Class Scheduling Supported Employee Scheduling Supported Facility Scheduling Supported Group Scheduling Supported Interview Scheduling Not Supported Meeting Room Booking Supported Multi-Location Supported Online Scheduling Supported Payment Processing Supported Real-time Scheduling Supported Reservations Supported Resource Scheduling Supported Room Booking Management Supported
Integrations Google Analytics Supported Microsoft 365 Supported Microsoft Outlook Supported Salesforce Supported Confer With Supported Facebook Not Supported FreshBooks Not Supported Gmail Not Supported Google Calendar Not Supported Google Workspace Not Supported Mercaux Supported PayPal Not Supported Radius8 Welcomer Supported SendGrid Supported Stripe Not Supported Twilio Supported Wufoo Not Supported Zapier Not Supported Zoom Supported iCalendar Supported Show More Integrations View All 11 Integrations	Integrations Google Analytics Supported Microsoft 365 Supported Microsoft Outlook Supported Salesforce Supported Confer With Not Supported Facebook Supported FreshBooks Supported Gmail Supported Google Calendar Supported Google Workspace Supported Mercaux Not Supported PayPal Supported Radius8 Welcomer Not Supported SendGrid Not Supported Stripe Supported Twilio Not Supported Wufoo Supported Zapier Supported Zoom Not Supported iCalendar Not Supported Show More Integrations View All 13 Integrations
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