+
+

Related Products

  • Acuity Scheduling
    6,346 Ratings
    Visit Website
  • Resource Guru
    1,043 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website
  • SurveyLegend
    1,881 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • Ganttic
    242 Ratings
    Visit Website
  • Connecteam
    10,756 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • OfficeSpace Software
    189 Ratings
    Visit Website

About

JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com

About

OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known as ScheduleOnce, the company is widely acknowledged as a frontrunner in online booking and calendaring, but its offerings extend well beyond those to a market-leading range of tools designed to capture details on incoming prospects, qualify them, engage them, and drive sales with maximum efficiency and regulatory-compliant security. Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on OnceHub to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

JRNI primarily sells to banks and other financial services institutions, retailers and government agencies.

Audience

OnceHub powers sales, marketing, customer service and support in regulated industries like financial services and healthcare, as well as in coaching and consulting, lifestyle and educational services.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Quotes upon request. There are a number of elements that comprise pricing including users, locations, integrations etc.
Free Version Not Supported
Free Trial Not Supported

Pricing

$12 per user per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • ScheduleOnce has saved our office so much time. I have 20+ meetings per week, and our office schedules 50+ appointments each week - ScheduleOnce has replaced the manual process of scheduling, making it easy and simple to make, confirm, reschedule and cancel appointments instantly. ScheduleOnce also integrates with video conferencing software, so virtual locations are automatically generated as appointments are confirmed. ScheduleOnce syncs with your calendar (or you can use it without syncing to a calendar), has customizable booking forms and sends customized confirmation and reminder emails. ScheduleOnce also comes with InviteOnce, which I have not used.

Cons

  • It's a bit tedious to set up the calendars and appointment types in ScheduleOnce, but this is the case with any calendaring solution. The investment in time really pays off. You can re-use event templates, booking forms, etc. The reporting on booked appointments is lacking. For example, if I'm booking 20 appointments in one day, there isn't a way to run a quick report that shows all 20 appointments in an Excel file. The event bookings do show up in an activity feed and search, which can both be filtered, and, if your calendar is synched, will appear on the calendar.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

JRNI
Founded: 2009
United Kingdom
www.jrni.com

Company Information

OnceHub
Founded: 2006
United States
www.oncehub.com

Alternatives

Alternatives

Acuity Scheduling

Acuity Scheduling

Squarespace
Coconut Software

Coconut Software

Coconut Software Corporation
Qualified

Qualified

Qualified.com

Categories

Categories

Chatbot Supported
Conversational AI Supported
Lead Capture Supported
Live Chat Supported
Scheduling Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Not Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Not Supported
Recurring Appointments Supported
Room Booking Management Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Not Supported
Contactless Supported
Customer Surveys Not Supported
Dashboard Not Supported
For Banks Supported
For Government Not Supported
For Healthcare Not Supported
For Restaurants Not Supported
For Retail Supported
SMS Marketing Not Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Not Supported
Document Management Not Supported
ID Scan Not Supported
Pre-Registration Supported
Registration Management Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Integrations

Microsoft 365 Supported
Microsoft Outlook Supported
Salesforce Supported
Zoom Supported
ChatGPT Not Supported
DoorLoop Not Supported
Evidence Not Supported
Google Calendar Not Supported
Google Meet Not Supported
HubSpot Customer Platform Not Supported
Insightly Not Supported
Nearby Now Not Supported
PayPal Not Supported
Radius8 Welcomer Supported
Remo Not Supported
Replyify Not Supported
Smith.ai Not Supported
Stiddle Not Supported
Wufoo Not Supported
iCloud Not Supported

Integrations

Microsoft 365 Supported
Microsoft Outlook Supported
Salesforce Supported
Zoom Supported
ChatGPT Supported
DoorLoop Supported
Evidence Supported
Google Calendar Supported
Google Meet Supported
HubSpot Customer Platform Supported
Insightly Supported
Nearby Now Supported
PayPal Supported
Radius8 Welcomer Not Supported
Remo Supported
Replyify Supported
Smith.ai Supported
Stiddle Supported
Wufoo Supported
iCloud Supported
Claim JRNI and update features and information
Claim JRNI and update features and information
Claim OnceHub and update features and information
Claim OnceHub and update features and information