Ochatbot

Ochatbot

Ometrics
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+

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About

ItsAlive provides a platform to easily build chatbots and services for brands that want to stand out. Chatbots are a new way to engage with your audience and drive conversations within Facebook Messenger. Automate frequently asked questions and seamlessly connect people to a human when necessary using Facebook Inbox or other platforms. A chatbot that can’t evolve with your needs doesn’t make sense. We have solutions to your communication challenges, and you choose the options. Enjoy making your bot with our user-friendly interface. No coding skills necessary. Publish your bot in a click. Add all the content you need. Drag and drop conditions. Keep your decision trees organized using folders. Deploy your chatbot on one or more Facebook pages in seconds. Test it live, duplicate it. translate it. Share it. Follow KPI's and see how well your chatbot performs. Discover great insights on your audience.

About

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Brands and companies interested in a platform to build chatbots and services to engage with their audience

Audience

Chatbot for companies wanting to boost eCommerce sales, leads, support and user experience

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Supported
Free Trial Supported

Pricing

Free
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love this tool! The AI chatbot answers order status questions from our visitors, and it also does abandoned cart messaging and upselling. So, we definitely have a positive ROI. The support is outstanding - they respond quickly and have helped us make our chatbot better and found ways to improve our sales and reduce our support tickets.
  • Bot learns quick and it super intuitive for consumers. It really helps get customers to the proper product pages to make a purchase. The team even helped us come up with a personalized recommendations for our specific products (which are very niche)!

Cons

  • I really can't think of anything - any time I think I have an issue, their support team helps me out and everything keeps working great.
  • Literally can't come up with one. Not kidding, this is the best tool and company that supports it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ItsAlive
Founded: 2016
France
itsalive.io

Company Information

Ometrics
Founded: 2002
United States
ochatbot.com

Alternatives

Alternatives

hello24

hello24

Hello24.ai
Aimylogic

Aimylogic

Just AI
Verifast

Verifast

Verifast AI

Categories

Categories

Live Chat Features

Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Not Supported
Multi-Channel Communication Not Supported
Product Recommendations Supported
Video Chat Not Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Supported
Dynamic Pricing Not Supported
Offers & Discounts Notifications Supported
Personalized Site Navigation Not Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Airtable Supported
BigCommerce Not Supported
Facebook Supported
Google Sheets Supported
Instagram Supported
LiveChat Not Supported
Magento Not Supported
Mailchimp Supported
Salesforce Supported
Shopify Not Supported
Slack Supported
WooCommerce Not Supported
WordPress Supported
YouTube Supported
Zapier Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
iAdvize Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Airtable Not Supported
BigCommerce Supported
Facebook Not Supported
Google Sheets Not Supported
Instagram Not Supported
LiveChat Supported
Magento Supported
Mailchimp Not Supported
Salesforce Not Supported
Shopify Supported
Slack Not Supported
WooCommerce Supported
WordPress Not Supported
YouTube Not Supported
Zapier Supported
Zendesk Supported
Zoho CRM Supported
iAdvize Not Supported
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Claim ItsAlive and update features and information
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