Simplesat

Simplesat

Pronto Holdings
4.5 out of 5 stars
Iterate Simplesat

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Iterate:

About

The future of your company is your customer. Through a new framework of Customer Insights Management, Iterate is putting customer insights at the center of your business, making them accessible and actionable across teams so that every decision can be customer-obsessed. The Iterate for iOS SDK lets you hear from your users directly within your mobile app, it’s developer friendly, lightweight, and easy to set up. Our in-app surveys allow you to target exactly the right people at the right time within their user journey to make sure you’re getting the most relevant, valuable feedback. Iterate embeds surveys directly into emails to maximize response rate, designing them to work perfectly on mobile. Schedule surveys to send at a specific time, or use Iterate’s integrations to connect to your marketing or analytics tool and send based on specific triggers.
Simplesat:

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
Iterate:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
Simplesat:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Iterate:

Audience

Businesses looking for a powerful Survey solution
Simplesat:

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
Iterate:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Simplesat:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Iterate:

API

Offers API Supported
Simplesat:

API

Offers API Supported
Iterate:

Screenshots and Videos

Simplesat:

Screenshots and Videos

Iterate:

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported
Simplesat:

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version Not Supported
Free Trial Supported
Iterate:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Simplesat:

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5
Simplesat:

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Iterate:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Simplesat:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Iterate:

Company Information

Iterate
United States
iteratehq.com
Simplesat:

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io
Iterate:

Alternatives

Simplesat:

Alternatives

BizRatings

BizRatings

BizRatings.com
Iterate:
Simplesat:
Iterate:
Simplesat:
SmileBack

SmileBack

5.0 out of 5 stars
Iterate:
Simplesat:
Zonka Feedback

Zonka Feedback

4.8 out of 5 stars
Iterate:
Simplesat:
Iterate:

Categories

Survey Supported
Simplesat:

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
Simplesat:

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported
Iterate:

Integrations

Gmail Supported
Klaviyo Supported
Salesforce Supported
Slack Supported
Zapier Supported
Accelo Not Supported
Airtable Supported
Autotask PSA Not Supported
Braze Supported
CodeTwo Email Signatures 365 Not Supported
Datto Workplace Not Supported
Dropbox Not Supported
Exclaimer Not Supported
Fullstory Supported
HappySat Not Supported
Intercom Not Supported
Kayako Not Supported
ScalePad Lifecycle Insights Not Supported
Spiceworks MSP Not Supported
ZenMaid Software Not Supported
Simplesat:

Integrations

Gmail Supported
Klaviyo Supported
Salesforce Supported
Slack Supported
Zapier Supported
Accelo Supported
Airtable Not Supported
Autotask PSA Supported
Braze Not Supported
CodeTwo Email Signatures 365 Supported
Datto Workplace Supported
Dropbox Supported
Exclaimer Supported
Fullstory Not Supported
HappySat Supported
Intercom Supported
Kayako Supported
ScalePad Lifecycle Insights Supported
Spiceworks MSP Supported
ZenMaid Software Supported
Iterate:
Claim Iterate and update features and information
Claim Iterate and update features and information
Simplesat:
Claim Simplesat and update features and information
Claim Simplesat and update features and information