Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
Learn more
Survicate
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback.
Launch targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools.
Aggregate feedback from 15+ sources like support tickets, call transcripts, and App Store reviews, and auto-analyze it with Research Hub, our AI research repository. Ask AI Research Assistant questions and get answers backed by your actual data.
With Survicate MCP, work with your feedback in Claude, ChatGPT, or Cursor: pull results and research summaries, start Research Hub projects, and create surveys right from the chat.
45+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack help you act on insights quickly.
Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.
Learn more
SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.
Learn more
MultiRater Surveys
MultiRater Surveys delivers MyMentor Insights, a structured leadership feedback and development program designed for consultants, executive coaches, and HR teams who want feedback to drive real change.
MyMentor Insights combines multi-source feedback, interactive online debriefs, personalised development planning, and ongoing progress tracking in one integrated platform.
Users can launch 180° reviews, 360° leadership surveys, employee engagement, wellbeing, and customer pulse surveys — all configurable to align with your leadership framework or organisational language.
Once surveys close, results are presented through interactive debriefs that allow leaders and coaches to explore competency insights and question-level data with clarity. Insights flow directly into tailored development plans, supported by progress surveys and AI coaching to reinforce sustained behaviour change.
Start your 14-day free trial, no payment details required.
Learn more