Intulse vs. Voyced Comparison


Intulse	Voyced	+	+
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About Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP UCaaS (Unified Communication as a Service) solutions are designed to increase productivity through the Intulse App, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service.		About Hosted VoIP solution with a European focus and a local presence in over a 165 countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own Roaming products (physical and SIM solutions) too.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Insurance, Financial Services, Churches, Not for Profit Organizations, Small & Mid-Sized Businesses, Private Schools, Call Centers, Multi-site Organizations		Audience Companies of all sizes
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $26.00/month/user Pricing is based on the number of users on the system. 2-4 users would pay a higher per/user rate than 25-50. Free Version Not Supported Free Trial Not Supported		Pricing $0.25 per user per month Price depends on the country and type of number and how you configure it. We'll give you the lowest price we can in any case. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros Customer service is always very responsive and courteous. We use Intulse for our VoIP service, and on those rare occasions we do have problems, they are quick to help us through. Intulse truly listens to their customers and brings a solution to meet their needs in an expedient way. They worked closely with us from start to finish to provide a product that we are very satisfied with. If an issue arises or we need some technical assistance, they respond promptly and resolve the issue immediately. We would highly recommend them. We have two offices separated by about 60 miles. So we moved to a VoIP service years ago so we could have all lines answered by one receptionist. The concept was great. The technology was okay. The service was ... well, horrible. We switched to Intulse about 6 or 7 months ago and they have been FANTASTIC! The technology is far better & the service has been phenomenal. We also love their app as it allows us to make & receive calls from our cell phones without having to reveal to clients our personal cell numbers. Can't speak highly enough of the folks at Intulse! ... They also integrate with our database so we can easily see who called what client & what client called us on what date. The texting integration is also fantastic. - The phone service is consistent and our sound quality is very clear. - The dashboard is so helpful to transfer calls and see which team members are available. - The call reporting is so helpful at the end of the day to see all the calls and listen to the recordings. - It's very convenient to fax directly from the dashboard. 1. More flexible than traditional on-premise phone systems. 2. Works well in a multi-location / home office environment. 3. Cloud-managed. 4. Customers never receive a busy signal. 5. Able to port over existing phone numbers. The Intulse dashboard is robust and user-friendly. Support is quick, thorough, and friendly. This phone system, user interface, and the service provided have made our work more efficient.		Pros & Cons from Real Users Pros The call quality is excellent and reliable yet the price is one of the lowest we've come across. They use high-quality routes and solutions and you notice the difference every time. Support is as good as we could have hoped for on the rare occasions that we needed them for something. Coverage is second to none as far as we can tell, they haven't sold us a 'no' yet. I’ve been a Voyced customer for a few weeks now. So far so good. Honestly, the call quality is better than expected, which was a pleasant surprise. Call rates are very reasonable too. Cons The website can appear to be a bit techy but once you get the hang of it it's fine actually. Don't let that put you off. I had a few small setup issues initially, but the support team were very responsive and got back to me straight away. Also a pleasant surprise.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Intulse Founded: 2015 United States intulse.com/business-phone-systems/		Company Information Voyced Founded: 2013 United Kingdom voyced.eu
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Categories Business Phone Systems Supported Business VoIP Supported Softphone Supported Telephony Supported		Categories Business Phone Systems Supported Business VoIP Supported Call Forwarding Supported Call Recording Supported Cloud PBX Supported IVR Supported SIP Trunk Supported Softphone Supported Telephony Supported Toll Free 800 Number Supported Unified Communications Supported Virtual Phone Number Supported
Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Not Supported Fax Management Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Not Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported		Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Not Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Softphone Features Audio / Video Conferencing Not Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Not Supported Contact Management Supported Fax Management Supported Telephony Features Auto-Dialer Not Supported Call Center Management Not Supported Call Monitoring Supported Contact Management Not Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported Show More Features Call Recording Features Archiving Supported Call Sharing Not Supported Distributed Call Recording Not Supported Event Triggered Recording Not Supported File Transfer Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Not Supported Scheduled Recording Supported Screen Activity Recording Not Supported Video Call Recording Not Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported IVR Features Call Center Not Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Not Supported Text to Speech Not Supported Voice Customization Supported Voice Mail Supported SIP Trunk Features Automatic Fail-over Routing Supported Call Data Records Supported Caller ID Supported Disaster Recovery Not Supported e911 Not Supported International Numbers Supported Multiple DID Options Supported PSTN Forwarding Supported Toll-Free Numbers Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Not Supported Fax Management Supported File Sharing Not Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported
Integrations HubSpot CRM Supported Microsoft Dynamics 365 Supported Pipedrive Supported Salesforce Supported Zapier Supported Zoho CRM Supported BaseNet Not Supported Bigin by Zoho CRM Not Supported Donorfy Not Supported Freshdesk Not Supported Freshservice Not Supported Global Relay Supported Gripp Not Supported Inserve Not Supported Integrately Not Supported Magento Not Supported Odoo Not Supported QQCatalyst Supported Redtail CRM Supported efficy Not Supported Show More Integrations View All 27 Integrations		Integrations HubSpot CRM Supported Microsoft Dynamics 365 Supported Pipedrive Supported Salesforce Supported Zapier Supported Zoho CRM Supported BaseNet Supported Bigin by Zoho CRM Supported Donorfy Supported Freshdesk Supported Freshservice Supported Global Relay Not Supported Gripp Supported Inserve Supported Integrately Supported Magento Supported Odoo Supported QQCatalyst Not Supported Redtail CRM Not Supported efficy Supported Show More Integrations View All 69 Integrations
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