Intulse vs. Talkroute Comparison


Intulse	Talkroute	+	+
Visit Website	Learn More Update Features	Add To Compare	Add To Compare



About Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP UCaaS (Unified Communication as a Service) solutions are designed to increase productivity through the Intulse App, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service.		About What is Talkroute? Talkroute is a UCaaS provider that gives you the ability to utilize your existing phones, web browser, and PCs with our cloud-based virtual phone system. Now you can have the power of an enterprise-level phone system without the upfront cost and maintenance of an expensive on-site system. Making and receiving business calls Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, and smartphone. Texting with your customers Send and receive business SMS and MMS text messages. Our apps make it quick and easy to compose and reply to your customers. Video meetings with your team Video conferencing with up to 100 team & guest participants. Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Insurance, Financial Services, Churches, Not for Profit Organizations, Small & Mid-Sized Businesses, Private Schools, Call Centers, Multi-site Organizations		Audience Small businesses
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $26.00/month/user Pricing is based on the number of users on the system. 2-4 users would pay a higher per/user rate than 25-50. Free Version Free Trial		Pricing $19 per month Plans also available at $39/mo, $59/mo & $99/mo with additional features. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 4.7 / 5 ease 5.0 / 5 features 4.7 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros Customer service is always very responsive and courteous. We use Intulse for our VoIP service, and on those rare occasions we do have problems, they are quick to help us through. Intulse truly listens to their customers and brings a solution to meet their needs in an expedient way. They worked closely with us from start to finish to provide a product that we are very satisfied with. If an issue arises or we need some technical assistance, they respond promptly and resolve the issue immediately. We would highly recommend them. We have two offices separated by about 60 miles. So we moved to a VoIP service years ago so we could have all lines answered by one receptionist. The concept was great. The technology was okay. The service was ... well, horrible. We switched to Intulse about 6 or 7 months ago and they have been FANTASTIC! The technology is far better & the service has been phenomenal. We also love their app as it allows us to make & receive calls from our cell phones without having to reveal to clients our personal cell numbers. Can't speak highly enough of the folks at Intulse! ... They also integrate with our database so we can easily see who called what client & what client called us on what date. The texting integration is also fantastic. - The phone service is consistent and our sound quality is very clear. - The dashboard is so helpful to transfer calls and see which team members are available. - The call reporting is so helpful at the end of the day to see all the calls and listen to the recordings. - It's very convenient to fax directly from the dashboard. 1. More flexible than traditional on-premise phone systems. 2. Works well in a multi-location / home office environment. 3. Cloud-managed. 4. Customers never receive a busy signal. 5. Able to port over existing phone numbers. The Intulse dashboard is robust and user-friendly. Support is quick, thorough, and friendly. This phone system, user interface, and the service provided have made our work more efficient.		Pros & Cons from Real Users Pros The pros are: outstanding customer service, super easy-to-use system, and nearly 100% uptime. Plus, they offer Zoom calls to help us whenever we need it! The customer support at Talkroute is unmatched. They were extremely helpful in the inquiry phase (I had a million questions) and were helpful in moving all 4 of our phone lines in addition to purchasing another 4 phone lines. The phone numbers are in our new area code and we were able to keep our old numbers, well as our Toll Free number. Even after we chose to go with Talkroute, they continued to be attentive whenever we had any questions. Also, we are a non-profit so they offered a discount (after verification) and let us know common features other non-profits use. Talkroute is great for working remotely and allowing calls to be routed to different phones, such as to employees who are working from home. The service also has a convenient feature that accurately transcribes voicemail messages to my email inbox. The phone number selection system was easy to use. Cons Minor bugs every few weeks but bugs that are quickly fixed by the team. I have nothing bad to say about Talkroute. They're a great company and great people! I chose this service specifically because it was the only provider that would allow my customers to send MMS photos by text message. Unfortunately, after purchasing the program and troubleshooting with tech support, it was discovered that only certain carriers are able to text 1-800 numbers.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Intulse Founded: 2015 United States intulse.com/business-phone-systems/		Company Information Talkroute Founded: 2013 United States talkroute.com
Alternatives Fusion Connect		Alternatives MightyCall
Slingshot dgNetrix Communications		Callture
Zadarma		8x8 Work 8x8
magicJack magicJack Vocaltec		Phone.com
Streams.AI by PanTerra Networks PanTerra Networks View All		VirtualPBX View All
Categories Business Phone Systems Business VoIP Softphone Telephony		Categories Business Phone Systems Business Text Messaging Business VoIP Call Forwarding Second Phone Number Softphone Telephony Toll Free 800 Number Vanity Phone Number Virtual Phone Number
Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Softphone Features Audio / Video Conferencing Call Logging Call Recording Call Transfer Caller Identification Chat / Messaging Contact Management Fax Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP		Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Softphone Features Audio / Video Conferencing Call Logging Call Recording Call Transfer Caller Identification Chat / Messaging Contact Management Fax Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP
Integrations AgencyBloc AMS+ Elexio Global Relay HubSpot CMS Hub HubSpot Customer Platform Insightly Koble Microsoft Dynamics 365 MirrorWeb Nekton.ai NextAgency for Health & Life Insurance OneSecure Technology Pipedrive Pushpay QQCatalyst Redtail CRM Salesforce Smarsh Wealthbox Zapier Show More Integrations View All 27 Integrations		Integrations AgencyBloc AMS+ Elexio Global Relay HubSpot CMS Hub HubSpot Customer Platform Insightly Koble Microsoft Dynamics 365 MirrorWeb Nekton.ai NextAgency for Health & Life Insurance OneSecure Technology Pipedrive Pushpay QQCatalyst Redtail CRM Salesforce Smarsh Wealthbox Zapier Show More Integrations View All 1 Integration
		Claim Talkroute and update features and information Claim Talkroute and update features and information