IntouchCheck®Intouch Insight
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IntouchSurvey®Intouch Insight
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Related Products
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About
IntouchCheck® is a digital checklist and inspection software that helps multi-location businesses simplify audits and strengthen operational consistency. By moving inspections to mobile, it gives teams real-time access, automated tracking, and instant follow-ups so nothing slips through the cracks
With IntouchCheck®, businesses can track daily processes, monitor health and safety protocols, and verify that brand standards are being met across every site. Leaders gain visibility into everything from property conditions and compliance checks to service calls, driver logs, and incident reports.
Key features include:
● Mobile access with real-time results and tracking
● Automated corrective actions triggered instantly
● Dynamic workflows that strengthen accountability and consistency
● Advanced analytics to uncover trends and prioritize improvements
● Customizable templates for audits, safety checks, and brand standards
● Enterprise rollups for visibility across all locations
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About
IntouchSurvey® is built for multi-location brands to capture customer feedback and uncover trending issues, helping you understand whether expectations are being met across the organization, within a region, or at a specific location. It delivers the visibility leaders need to stay connected to the voice of the customer at every level.
You turn feedback into meaningful insight, gaining clarity on how operations impact satisfaction and acting quickly to resolve issues and scale successes.
Key features include:
● Multi-channel reach across web, email, SMS, and more
● Real-time dashboards that highlight what matters most
● Customizable templates for NPS, CSAT, and other survey types
● Skip logic and branching to create dynamic survey flows
● Automated alerts that notify teams of urgent feedback
● Enterprise rollups to compare and track performance across locations
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Field service and Operations teams who want to standardize operational processes, stay compliant, and keep teams connected.
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Audience
Companies looking for a customer feedback tools and survey methods to find actionable insights of their customer experience
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationIntouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/inspection-software/
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Company InformationIntouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/cx-platform/survey-tool/
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Alternatives |
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Categories |
Categories |
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Audit Features
Alerts / Notifications
Supported
Audit Planning
Supported
Compliance Management
Supported
Dashboard
Supported
Exceptions Management
Supported
Forms Management
Supported
Issue Management
Supported
Mobile Access
Supported
Multi-Year Planning
Not Supported
Risk Assessment
Not Supported
Workflow Management
Supported
Forms Automation Features
Approval Process Control
Supported
Archiving & Retention
Supported
Collaboration
Supported
Document Indexing
Not Supported
Drag & Drop
Supported
Full Text Search
Supported
Remote Document Access
Supported
Rules-Based Workflow
Supported
Text Editing
Supported
Version Control
Supported
Inspection Features
Appointment Management
Not Supported
Customer Database
Supported
Dispatch Management
Not Supported
Equipment Tracking
Not Supported
Photos In Reports
Supported
Print on Site
Not Supported
Report Templates
Supported
Speech Recognition
Not Supported
Subcontractor Management
Not Supported
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Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Not Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Not Supported
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Integrations
IntouchCX™ Platform
Not Supported
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