IntouchCheck®

IntouchCheck®

Intouch Insight
IntouchSurvey®

IntouchSurvey®

Intouch Insight
+
+

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About

IntouchCheck® is a digital checklist and inspection software that helps multi-location businesses simplify audits and strengthen operational consistency. By moving inspections to mobile, it gives teams real-time access, automated tracking, and instant follow-ups so nothing slips through the cracks With IntouchCheck®, businesses can track daily processes, monitor health and safety protocols, and verify that brand standards are being met across every site. Leaders gain visibility into everything from property conditions and compliance checks to service calls, driver logs, and incident reports. Key features include: ● Mobile access with real-time results and tracking ● Automated corrective actions triggered instantly ● Dynamic workflows that strengthen accountability and consistency ● Advanced analytics to uncover trends and prioritize improvements ● Customizable templates for audits, safety checks, and brand standards ● Enterprise rollups for visibility across all locations

About

IntouchSurvey® is built for multi-location brands to capture customer feedback and uncover trending issues, helping you understand whether expectations are being met across the organization, within a region, or at a specific location. It delivers the visibility leaders need to stay connected to the voice of the customer at every level. You turn feedback into meaningful insight, gaining clarity on how operations impact satisfaction and acting quickly to resolve issues and scale successes. Key features include: ● Multi-channel reach across web, email, SMS, and more ● Real-time dashboards that highlight what matters most ● Customizable templates for NPS, CSAT, and other survey types ● Skip logic and branching to create dynamic survey flows ● Automated alerts that notify teams of urgent feedback ● Enterprise rollups to compare and track performance across locations

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service and Operations teams who want to standardize operational processes, stay compliant, and keep teams connected.

Audience

Companies looking for a customer feedback tools and survey methods to find actionable insights of their customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Intouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/inspection-software/

Company Information

Intouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/cx-platform/survey-tool/

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Categories

Categories

Audit Features

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Inspection Features

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

IntouchCX™ Platform

Integrations

IntouchCX™ Platform
Claim IntouchCheck® and update features and information
Claim IntouchCheck® and update features and information
Claim IntouchSurvey® and update features and information
Claim IntouchSurvey® and update features and information