IntouchCheck®

IntouchCheck®

Intouch Insight
IntouchSurvey®

IntouchSurvey®

Intouch Insight
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About

IntouchCheck® is a digital checklist and inspection software that helps multi-location businesses simplify audits and strengthen operational consistency. By moving inspections to mobile, it gives teams real-time access, automated tracking, and instant follow-ups so nothing slips through the cracks With IntouchCheck®, businesses can track daily processes, monitor health and safety protocols, and verify that brand standards are being met across every site. Leaders gain visibility into everything from property conditions and compliance checks to service calls, driver logs, and incident reports. Key features include: ● Mobile access with real-time results and tracking ● Automated corrective actions triggered instantly ● Dynamic workflows that strengthen accountability and consistency ● Advanced analytics to uncover trends and prioritize improvements ● Customizable templates for audits, safety checks, and brand standards ● Enterprise rollups for visibility across all locations

About

IntouchSurvey® is built for multi-location brands to capture customer feedback and uncover trending issues, helping you understand whether expectations are being met across the organization, within a region, or at a specific location. It delivers the visibility leaders need to stay connected to the voice of the customer at every level. You turn feedback into meaningful insight, gaining clarity on how operations impact satisfaction and acting quickly to resolve issues and scale successes. Key features include: ● Multi-channel reach across web, email, SMS, and more ● Real-time dashboards that highlight what matters most ● Customizable templates for NPS, CSAT, and other survey types ● Skip logic and branching to create dynamic survey flows ● Automated alerts that notify teams of urgent feedback ● Enterprise rollups to compare and track performance across locations

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Field service and Operations teams who want to standardize operational processes, stay compliant, and keep teams connected.

Audience

Companies looking for a customer feedback tools and survey methods to find actionable insights of their customer experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Intouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/inspection-software/

Company Information

Intouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/cx-platform/survey-tool/

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Categories

Audit Supported
Forms Automation Supported
Inspection Supported

Categories

NPS Supported
Survey Supported

Audit Features

Alerts / Notifications Supported
Audit Planning Supported
Compliance Management Supported
Dashboard Supported
Exceptions Management Supported
Forms Management Supported
Issue Management Supported
Mobile Access Supported
Multi-Year Planning Not Supported
Risk Assessment Not Supported
Workflow Management Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Inspection Features

Appointment Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Equipment Tracking Not Supported
Photos In Reports Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Not Supported
Subcontractor Management Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Integrations

IntouchCX™ Platform Supported

Integrations

IntouchCX™ Platform Not Supported
Claim IntouchCheck® and update features and information
Claim IntouchCheck® and update features and information
Claim IntouchSurvey® and update features and information
Claim IntouchSurvey® and update features and information