IntouchCheck®Intouch Insight
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IntouchSurvey®Intouch Insight
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Related Products
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About
IntouchCheck® is a digital checklist and inspection software that helps multi-location businesses simplify audits and strengthen operational consistency. By moving inspections to mobile, it gives teams real-time access, automated tracking, and instant follow-ups so nothing slips through the cracks
With IntouchCheck®, businesses can track daily processes, monitor health and safety protocols, and verify that brand standards are being met across every site. Leaders gain visibility into everything from property conditions and compliance checks to service calls, driver logs, and incident reports.
Key features include:
● Mobile access with real-time results and tracking
● Automated corrective actions triggered instantly
● Dynamic workflows that strengthen accountability and consistency
● Advanced analytics to uncover trends and prioritize improvements
● Customizable templates for audits, safety checks, and brand standards
● Enterprise rollups for visibility across all locations
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About
IntouchSurvey® is built for multi-location brands to capture customer feedback and uncover trending issues, helping you understand whether expectations are being met across the organization, within a region, or at a specific location. It delivers the visibility leaders need to stay connected to the voice of the customer at every level.
You turn feedback into meaningful insight, gaining clarity on how operations impact satisfaction and acting quickly to resolve issues and scale successes.
Key features include:
● Multi-channel reach across web, email, SMS, and more
● Real-time dashboards that highlight what matters most
● Customizable templates for NPS, CSAT, and other survey types
● Skip logic and branching to create dynamic survey flows
● Automated alerts that notify teams of urgent feedback
● Enterprise rollups to compare and track performance across locations
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Field service and Operations teams who want to standardize operational processes, stay compliant, and keep teams connected.
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Audience
Companies looking for a customer feedback tools and survey methods to find actionable insights of their customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIntouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/inspection-software/
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Company InformationIntouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/cx-platform/survey-tool/
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Categories |
Categories |
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Audit Features
Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management
Forms Automation Features
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Inspection Features
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management
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Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
IntouchCX™ Platform
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