SimboConnect

SimboConnect

Simbo AI
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About

Patient communication software that's personal. Effortlessly connect with your patients through automated and customizable appointment confirmations, recall reminders, booking requests, and reputation management. Text, email, and voice reminders are personalized, right down to specific appointment types and tailored to your dental practice. Send messages in multiple languages. Whether you are a dentist with one staff, multi-location clinics, an Academic institution, or a DSO with multiple offices, Intiveo is customizable and configurable for all your patient communication needs. Intiveo’s after-care feels more personal and reassures patients that they chose the right endodontist, helping to eliminate negative online reviews and increase referrals.

About

SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed. SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place. SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Dentists searching for an advanced Appointment Scheduling platform

Audience

Healthcare, Hospitals, Health Center, Clinics, Medical facilities

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This AI Boat can answer patient inquiries through automation. It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests. It ensures timely resolution of patient requests or inquiries.
  • SimboConnect has helped us save money and time, so our staff can work on other essential tasks.

Cons

  • I don't have any Complains till now. it will solve the inquires on time.
  • To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Intiveo
Founded: 2010
Canada
intiveo.com

Company Information

Simbo AI
Founded: 2019
United States
www.simbo.ai/

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie
RelevantMD

RelevantMD

Relevant Inc

Categories

Categories

Conversational AI Supported
Healthcare AI Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Not Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Not Supported
Client Database Not Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Not Supported
Online Payments Not Supported
Recurring Appointments Supported
Room Booking Management Not Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Integrations

OrthoTrac Supported
PracticeWorks Supported
Sensei Cloud Supported
WinOMS Supported

Integrations

OrthoTrac Not Supported
PracticeWorks Not Supported
Sensei Cloud Not Supported
WinOMS Not Supported
Claim Intiveo and update features and information
Claim Intiveo and update features and information
Claim SimboConnect and update features and information
Claim SimboConnect and update features and information