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About

With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our system is able to deliver highly relevant customer conversations and insights from any source on the web. Unlike most traditional social listening and engagement tools that rely on user-generated rules and popular keywords to identify engagement opportunities, Digital Roots leverages artificial intelligence to comb through social conversations and find the most relevant posts. Our tool removes the need for manual searching, so that you can spend more time engaging with the right customers. And since we incorporate natural language processing and machine learning, our tool learns from what users are doing and gets smarter over time.

About

Discover a media monitoring solution that enables brands and agencies to monitor the web and listen to their audience, built to scale. Start with a free basic account and upgrade as you grow with enterprise-ready customizable options. Perhaps now more than ever in the modern history of humanity, we are people who spend a lot of time alone and away from the buzz of the working life that we all knew for years. The days of just “hearing about” things at the office are all but over. The days of chatting while having lunch are no longer for a lot of organizations. Yet, you still need to understand and have an innate feel for how your brand is being received, how your marketing campaigns are going and how or if you’re generating the type of messaging that hits home to your target. You also need to know if anything negative is happening, and you need to know that instantly. You need a social listening agency that understands all of this. SOCIALHOSE.IO is that social listening agency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to engage with social media conversations from a single platform

Audience

Companies looking for media monitoring, social listening. and analytics

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29 per month
Bite-sized à la carte menu options with monthly billing. No annual contracts. You can sign up for a FREE basic plan and add options as needed.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Interactions
Founded: 2004
United States
www.interactions.com/products/social-customer-care/

Company Information

SOCIALHOSE
Founded: 2017
United States
socialhose.net

Alternatives

Alternatives

Meltwater

Meltwater

Meltwater Group
Iconosquare

Iconosquare

Tripnity

Categories

Categories

Social Media Management Features

Automated Publishing Not Supported
Brand Tracking Supported
Content Management Not Supported
Customer Engagement Not Supported
Multi-Account Management Not Supported
Multi-User Collaboration Not Supported
Post Scheduling Not Supported
Reporting/Analytics Not Supported
Social Media Monitoring Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Media Monitoring Features

Alerts / Notifications Supported
Broadcast Media Monitoring Not Supported
Content Translation Not Supported
Dashboards / Reporting Supported
Export Results Supported
Online News Monitoring Supported
Podcast Monitoring Not Supported
Print Media Monitoring Not Supported
Social Media Monitoring Supported

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Not Supported
Post Scheduling Not Supported

Integrations

Facebook Supported
Instagram Supported
LinkedIn Supported
X (Twitter) Supported

Integrations

Facebook Not Supported
Instagram Not Supported
LinkedIn Not Supported
X (Twitter) Not Supported
Claim Interactions Digital Roots and update features and information
Claim Interactions Digital Roots and update features and information
Claim SOCIALHOSE and update features and information
Claim SOCIALHOSE and update features and information