Interactions Digital RootsInteractions
|
||||||
Related Products
|
||||||
About
With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our system is able to deliver highly relevant customer conversations and insights from any source on the web. Unlike most traditional social listening and engagement tools that rely on user-generated rules and popular keywords to identify engagement opportunities, Digital Roots leverages artificial intelligence to comb through social conversations and find the most relevant posts. Our tool removes the need for manual searching, so that you can spend more time engaging with the right customers. And since we incorporate natural language processing and machine learning, our tool learns from what users are doing and gets smarter over time.
|
About
Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI.
Integrating natively with all major marketing automation and CRM platforms – including Salesforce, Marketo, Eloqua, HubSpot, and Microsoft Dynamics 365 – Oktopost helps marketers leverage social data to improve customer experience and drive revenue growth.
Oktopost was founded in 2013 to help B2B companies establish the true impact of social media on their business by tracking actionable metrics. Since then, our offices have been buzzing with talented innovators who are driven to create a meaningful social media experience for B2B.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Organizations that want to engage with social media conversations from a single platform
|
Audience
B2B enterprise and mid-market companies across Tech, Financial Services, Healthcare and other sectors
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
POA
Pricing depends on number of users and functional requirements
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationInteractions
Founded: 2004
United States
www.interactions.com/products/social-customer-care/
|
Company InformationOktopost
Founded: 2011
Israel
www.oktopost.com
|
|||||
Alternatives |
Alternatives |
|||||
Categories |
Categories |
|||||
Social Media Management Features
Automated Publishing
Supported
Brand Tracking
Supported
Content Management
Supported
Customer Engagement
Supported
Multi-Account Management
Supported
Multi-User Collaboration
Supported
Post Scheduling
Supported
Reporting/Analytics
Supported
Social Media Monitoring
Supported
Social Media Monitoring Features
Audience Segmentation
Supported
Competitive Analysis
Supported
Configurable Alerts
Not Supported
Customer Engagement
Supported
Dashboard
Supported
Impact Scoring
Not Supported
Influencer Tracking
Supported
Reputation Management
Supported
Sentiment Analysis
Supported
Trend Tracking
Supported
Employee Advocacy Features
Content Controls / Compliance
Supported
Content Library Creation
Supported
Mobile Access
Supported
Post Scheduling
Supported
Push / Email Notifications
Supported
Reporting / Analytics
Supported
Social Sharing Gamification
Supported
Tiered User Permissions
Supported
Social Media Analytics Tools Features
Campaign Analytics
Supported
Competitor Monitoring
Supported
Customizable Reports
Supported
Engagement Tracking
Supported
Influencer Tracking
Supported
Multi-Channel Data Collection
Supported
Social Media Marketing Features
Analytics
Supported
Automated Publishing
Supported
Contact Management
Not Supported
Content Management
Supported
Conversion Tracking
Supported
Customer Targeting
Supported
Keyword Filtering
Supported
Multi-Account Management
Supported
Post Scheduling
Supported
Social Selling Features
Automated Publishing
Supported
Compliance Management
Supported
Content Discovery
Supported
Content Management
Supported
Employee Advocacy
Supported
Gamification
Supported
Lead Engagement
Supported
Performance Metrics
Supported
Pre-Approved Content Library
Supported
Single Sign On
Supported
Social Media Monitoring
Supported
|
||||||
Integrations
Facebook
Supported
LinkedIn
Supported
X (Twitter)
Supported
Axis LMS
Not Supported
Bitly
Not Supported
Canva
Not Supported
ClickDimensions
Not Supported
Easyflow
Not Supported
Eloqua
Not Supported
GIPHY
Not Supported
|
Integrations
Facebook
Supported
LinkedIn
Supported
X (Twitter)
Supported
Axis LMS
Supported
Bitly
Supported
Canva
Supported
ClickDimensions
Supported
Easyflow
Supported
Eloqua
Supported
GIPHY
Supported
|
|||||
|
|
|