NEXTms

NEXTms

Callcap
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About

Instaply creates a text/messaging channel that will help you improve your customer experience and drive sales. If you feel overwhelmed with inbound calls, unsatisfied with the limitations of live chat, and tired of having your single SM manager dedicated to Messenger, Instaply’s messaging platform addresses all of these issues, and more. By using conversational keyword tracking and simple follow-up processes, our customers unlock efficient ways to serve and up-sell their customers. Team Instaply U.S. serves any and every size business. We pride ourselves on customer service, honestly and efficiency. In the not-so-distant future text/messaging will be the primary way that businesses communicate with their customers. Get ahead of the curve, with Instaply. Our platform is device agnostic and can be easily implemented, whether your business manages customer service at brick and mortar locations, or via one, or multiple, call centers.

About

Receive and respond to text messages, photos and videos in a secured environment. Allow agents to handle five times the amount of customers. Improve customer response rates, loyalty and satisfaction. Use as an internal instant messaging solution. Access conversations as they happen, with extensive monitored analytics! Remain compliant while communicating with customers. Callcap is an innovative call tracking and monitoring solution, comprised of real people just like you, and our main focus is providing custom solutions with real results. Call or text a Callcap expert at 844-816-5640 for a custom consultation! Making marketing investments can be a tough decision, especially when it’s difficult to tell if that marketing money is actually making the phones ring. But what if you could tell where callers are coming from, as in the specific marketing initiative, and exactly why? Now you can.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams and businesses looking for a messaging solution to improve their customer experience

Audience

Companies searching for a solution to manage, receive and respond to text messages, photos and videos

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Instaply
Founded: 2013
France
www.instaply.com/en/

Company Information

Callcap
Founded: 2018
United States
callcap.com/features/text-platform/

Alternatives

Alternatives

2way

2way

2way Message
2way

2way

2way Message

Categories

SMS Marketing Supported

Categories

SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Not Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

Facebook Messenger Supported
Google Ads Supported

Integrations

Facebook Messenger Not Supported
Google Ads Not Supported
Claim Instaply and update features and information
Claim Instaply and update features and information
Claim NEXTms and update features and information
Claim NEXTms and update features and information