ScalePad

ScalePad

3.5 out of 5 stars
InsightPro ScalePad

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InsightPro:

About

Sell More. Service Better. Unleash your company’s full potential with Sales & Installation and Warranty Management Software. Proactive Timers and alerts ensure nothing ever falls through the cracks. Efficient. Collect the right information and eliminate duplicate data entry. Productive. Get the job done right the first time and reduce the number of call-backs. Accountable. Improve visibility across all departments with real-time data & analytics. Trusted by Industry Leaders. We're proud to serve companies both big and small. InsightPro Warranty & Service Management simplifies managing claims by streamlining the processes end-to-end within an organized system that provides a consistent & efficient workflow to complete claims faster, reduce costs and ensure nothing falls through the cracks. The cloud-based system is intuitively designed for ease-of-use, requires minimal configuration to deploy this solution quickly.
ScalePad:

About

ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.
InsightPro:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ScalePad:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
InsightPro:

Audience

Window and door manufacturers, distributors, wholesalers and retailers looking for a warranty management software
ScalePad:

Audience

Organizations looking for an automated asset management for hardware, software, and warranty services solution
InsightPro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ScalePad:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
InsightPro:

API

Offers API Not Supported
ScalePad:

API

Offers API Not Supported
InsightPro:

Screenshots and Videos

ScalePad:

Screenshots and Videos

InsightPro:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ScalePad:

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported
InsightPro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ScalePad:

Reviews/Ratings

Overall 3.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.0 / 5
ScalePad:

Pros & Cons from Real Users

Pros

  • ScalePad responds quickly and provide all the support with out delay! Stan, Partner Support Specialist, Lifecycle Manager is one of the best along with his team. I am glad TeamLogicIT partnered with them.
  • The Web portal. All of my client's devices are detailed with manufacturer, model warranty status, purchase dates, serial numbers.

Cons

  • At first their site sent me air delivery labels for shipping. This was a problem at first but they resolved this expediently smooth with no delay and never made the mistake again.
  • Literally every Next Business Day claim I made took over a week to be resolved. This is why i stopped doing business with ScalePad.
InsightPro:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
ScalePad:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
InsightPro:

Company Information

InsightPro
Founded: 2014
United States
www.insightpro.com
ScalePad:

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com
InsightPro:

Alternatives

ScalePad:

Alternatives

Warranty Wizard

Warranty Wizard

Invarosoft
InsightPro:
ScalePad:
InsightPro:
ScalePad:
InsightPro:
Intelli Warranty

Intelli Warranty

Intellinet Systems
ScalePad:
InsightPro:
ScalePad:
InsightPro:

Categories

ScalePad:

Categories

InsightPro:

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Supported
For Manufacturers Supported
Parts Management Not Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported
InsightPro:

Integrations

Atera Not Supported
Auvik Not Supported
Barracuda Cloud Not Supported
ConnectWise Automate Not Supported
Datto RMM Not Supported
Datto Workplace Not Supported
IT Glue Not Supported
Kaseya BMS Not Supported
ManageEngine Endpoint Central Not Supported
Naverisk RMM & PSA Not Supported
Network Glue Not Supported
NinjaOne Not Supported
N‑able N-sight RMM Not Supported
Panorama9 Not Supported
RangerMSP Not Supported
ScalePad Backup Radar Not Supported
ScalePad Cognition360 Not Supported
ScalePad Lifecycle Insights Not Supported
ServiceNow Not Supported
Syncro Not Supported
ScalePad:

Integrations

Atera Supported
Auvik Supported
Barracuda Cloud Supported
ConnectWise Automate Supported
Datto RMM Supported
Datto Workplace Supported
IT Glue Supported
Kaseya BMS Supported
ManageEngine Endpoint Central Supported
Naverisk RMM & PSA Supported
Network Glue Supported
NinjaOne Supported
N‑able N-sight RMM Supported
Panorama9 Supported
RangerMSP Supported
ScalePad Backup Radar Supported
ScalePad Cognition360 Supported
ScalePad Lifecycle Insights Supported
ServiceNow Supported
Syncro Supported
InsightPro:
Claim InsightPro and update features and information
Claim InsightPro and update features and information
ScalePad:
Claim ScalePad and update features and information
Claim ScalePad and update features and information