Insight FieldInnologica
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Related Products
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About
Your engineers are the front-line of your company. And they are mobile, very mobile. They need to know where they’re going next, scheduled or unscheduled. And stay in sync with the office, no matter where they are. When they get to the next location, they need the right information to get the job done. When your engineers are successful, your customers and business are successful. And since your engineers are mobile, you need a solution that’s mobile. Insight Field seamlessly connects your engineers with your back-office in real-time. Now you can deliver a better service and grow revenue by getting more out of your most important assets – your technicians! Enable dispatchers to recognize when a job is finished ahead of schedule and assign a new job. Once a job is scheduled or changed, it appears instantly on Insight Field as a notification. Your engineers will never miss a schedule change. No calls needed!
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About
Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies looking for a Field Service Management software
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Audience
Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationInnologica
Bulgaria
innologica.com
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Company InformationSnapSupport
Founded: 2017
United States
snapsupport.io
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Not Supported
Electronic Signature
Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Not Supported
Work Order Management
Not Supported
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Not Supported
Work Order Management
Supported
Equipment Maintenance Features
Customer Database
Not Supported
Dispatch Management
Supported
Equipment Tracking
Not Supported
Inventory Control
Not Supported
Job Management
Not Supported
Maintenance Scheduling
Supported
Warranty Tracking
Not Supported
Work Order Management
Supported
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Integrations
Active Directory
Not Supported
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