Inserve vs. SteadyPoint Comparison


Inserve	SteadyPoint
Learn More about Inserve Update Features for Inserve	Learn More about SteadyPoint Update Features for SteadyPoint	Add To Compare	Add To Compare

Inserve	SteadyPoint
		Related Products Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 4.2 out of 5 stars 1,729 Ratings Visit Website for Odoo ServoDesk Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call. 4.9 out of 5 stars 25 Ratings Visit Website for ServoDesk Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 4.6 out of 5 stars 2,199 Ratings Visit Website for Freshservice EcholoN EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. Its integrated Enterprise Application Framework enables organizations to configure workflows, forms, data structures and roles and to build individual business applications on the same platform. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, Asset and Configuration Management, customer and contract processes, maintenance and technical service. Workflow automation, notifications, escalations, dashboards and reporting help standardize processes and improve transparency. EcholoN is designed for organizations that need more than a traditional ticketing system and want to connect IT, service departments and business processes on one scalable platform 4.8 out of 5 stars 50 Ratings Visit Website for EcholoN Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 4.2 out of 5 stars 244 Ratings Visit Website for Serviceaide Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 4.3 out of 5 stars 8,616 Ratings Visit Website for Zendesk Haystack Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less time searching for information, and more time making progress toward goals. A dynamic company directory and rich employee profiles make colleagues across the world feel like they’re right across the hall. With customizable iOS and Android mobile apps, Slack and Microsoft Teams integrations, and an intuitive design employees love, Haystack brings an outstanding digital employee experience to your entire workforce, no matter where their work takes them. 4.6 out of 5 stars 292 Ratings Visit Website for Haystack Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 4.7 out of 5 stars 869 Ratings Visit Website for Sogolytics CartonCloud Easy-to-use WMS & TMS Software. CartonCloud is an easy-to-use (TMS) transport management system and (WMS) warehouse management system with a mission of making complicated logistics, simple. Transforming the way businesses operate, CartonCloud is a logistics software solution designed with one primary goal in mind – to streamline your workflow so your business can accomplish more. No more long hours spent allocating jobs and filing. No more worrying about lost product or not having total control over your stock. No more having to turn down work from your customers because you can’t handle an increase in your workload. As an integrated transport management system and warehouse management system, with CartonCloud, you’ll have access to the features your business requires to finally get ahead. 4.8 out of 5 stars 129 Ratings ClickUp Every day your team loses hours bouncing between disconnected apps. The problem isn't your people. It's that your software was never built to work together. Bundling tools doesn't fix it. You need convergence. ClickUp is one platform where projects, docs, chat, goals, and AI share the same foundation so nothing gets lost. AI Agents handle busywork around the clock. Context is always intact. Your whole operation finally runs like it should. Tasks, 15+ views, automations, real-time docs, built-in chat, time tracking, whiteboards, goals with automatic rollups, and 1,000+ integrations. All connected. All in one place. Enterprise-ready: SOC 2 Type II, SSO/SAML, advanced permissions. Trusted by teams from startups to the Fortune 500. Stop patching a broken system. Get back the hours your team was never supposed to lose. Free Forever plan available. No credit card required. 4.6 out of 5 stars 19,572 Ratings Visit Website for ClickUp
Inserve: About Inserve takes the boring work off the hands of IT service providers. Finally all information in 1 place, which is easy to search. Easily register and invoice time. So better cash flow and profit. You want to be able to do your job quickly, but without mistakes. Our ticket system helps you to keep an overview and to perform actions quickly. You probably have better things to do than cut and paste texts or search endlessly through a list in search of that one email. Finally you have one place where you can put all license information, update information and manuals, as well as easily find it. You can also see through the ticket history whether there has been something wrong with that one PC, so that you can start looking for replacement. Registered hours are of vital importance to your company. But nobody likes to keep track of their hours. Inserve makes it easy for you by easily registering hours and products.	SteadyPoint: About You can use your existing O365 Active Directory (AD) with SteadyPoint Helpdesk add-in. Add your users to the platform with minimal hassle. Your data is entirely hosted on SharePoint online in your Office 365 tenant, we keep none of it. Comprehensive in its tools for internal users, SteadyPoint Helpdesk app can also be utilized as a ticketing system by external users through Office 365 services. By using the Helpdesk portal from Office 365, or by submitting tickets through email which are then collected. From any device through our mobile responsive solution, which is optimized for better teamwork. Allowing you to close the feedback loop and better understand where weakness exists.
Inserve: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	SteadyPoint: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Inserve: Audience IT companies interested in a service desk software to manage and track information	SteadyPoint: Audience Helpdesk solution for companies that use Microsoft 365 and SharePoint
Inserve: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	SteadyPoint: Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
Inserve: API Offers API Supported	SteadyPoint: API Offers API Not Supported
Inserve: Screenshots and Videos View more images or videos	SteadyPoint: Screenshots and Videos View more images or videos
Inserve: Pricing €39 per user per month billed annually Free Version Not Supported Free Trial Supported	SteadyPoint: Pricing No information available. Free Version Not Supported Free Trial Supported
Inserve: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	SteadyPoint: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Inserve: Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported	SteadyPoint: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Inserve: Company Information Inserve Founded: 2019 Netherlands inserve.nl/	SteadyPoint: Company Information SteadyPoint Founded: 2011 Palestine www.steadypoint.net
Inserve: Alternatives Vorex Kaseya	SteadyPoint: Alternatives Plumsail HelpDesk Plumsail
Inserve: Kiperfy	SteadyPoint: Ignatiuz HelpDesk Ignatiuz Software
Inserve: Focus Desk Focus Telecom	SteadyPoint: SP IT Helpdesk SP Marketplace
Inserve: Requestor Requestor Technologies	SteadyPoint: HarePoint HelpDesk for SharePoint HarePoint
Inserve: 365Ticketing Soft Pepper View All	SteadyPoint: Teamwork Desk Teamwork.com View All
Inserve: Categories Help Desk Supported	SteadyPoint: Categories Help Desk Supported
Inserve: Help Desk Features Alerts / Escalation Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Not Supported Multiple Brands / Products Not Supported Network Monitoring Not Supported Real-time Chat Not Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported	SteadyPoint: Help Desk Features Alerts / Escalation Not Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Not Supported Document Storage Not Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Not Supported Real-time Chat Not Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Not Supported
Inserve: Integrations 3CX Supported Active Directory Not Supported Autotask PSA Supported Exact Online Supported Freshdesk Supported Freshservice Supported Gripp Supported Microsoft 365 Not Supported Microsoft SharePoint Not Supported OTRS Supported TOPdesk Supported Teamleader Supported Voyced Supported Wufoo Not Supported osTicket Supported Show More Integrations View All 11 Integrations	SteadyPoint: Integrations 3CX Not Supported Active Directory Supported Autotask PSA Not Supported Exact Online Not Supported Freshdesk Not Supported Freshservice Not Supported Gripp Not Supported Microsoft 365 Supported Microsoft SharePoint Supported OTRS Not Supported TOPdesk Not Supported Teamleader Not Supported Voyced Not Supported Wufoo Supported osTicket Not Supported Show More Integrations View All 4 Integrations
Inserve: Claim Inserve and update features and information Claim Inserve and update features and information	SteadyPoint: Claim SteadyPoint and update features and information Claim SteadyPoint and update features and information