Audience
IT companies interested in a service desk software to manage and track information
About Inserve
Inserve takes the boring work off the hands of IT service providers. Finally all information in 1 place, which is easy to search. Easily register and invoice time. So better cash flow and profit. You want to be able to do your job quickly, but without mistakes. Our ticket system helps you to keep an overview and to perform actions quickly. You probably have better things to do than cut and paste texts or search endlessly through a list in search of that one email. Finally you have one place where you can put all license information, update information and manuals, as well as easily find it. You can also see through the ticket history whether there has been something wrong with that one PC, so that you can start looking for replacement. Registered hours are of vital importance to your company. But nobody likes to keep track of their hours. Inserve makes it easy for you by easily registering hours and products.
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Pricing
Starting Price:
€39 per user per month
Pricing Details:
billed annually
Free Trial:
Free Trial available.
Company Information
Inserve
Founded: 2019
Netherlands
inserve.nl/
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Product Details
Platforms Supported
Cloud
Training
Live Online
In Person
Support
Phone Support
Online
Inserve Frequently Asked Questions
Inserve Product Features
Help Desk
Alerts / Escalation
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Interaction Tracking
Supported
Knowledge Base
Supported
Self Service Portal
Supported
Ticket Management
Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Incident Management
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Service Level Agreement (SLA) Management
Not Supported
